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  1. Join Date
    Jul 2011
    Posts
    705
    #1
    First of all, hindi po ako ang nagmamaneho nang binangga ang Hi-Ace ko ng ulo ng trailer truck (walang trailer, ulo lang).

    It happened last Jan 30, 2014 sa Brgy.Turbina Calamba, Laguna around 1am. My uncle was driving the van with passengers on the way home from Quezon when a drunk driver of a trailer suddenly decided to proceed in the Maharlika highway. As my Uncle relate it, he was not driving fast though it is a highway as there was a few cars also ahead of him. He told me he's just driving around 40kph when the incident happened. The truck crossed the Highway so the Van t-boned it's side.

    These are the result:











    Mabuti na lang at harap lang ang na-wreck, besides that all are intact: windshield, all windows, and the whole body beside the front. The airbags didn't even deploy. Yung driver side door din medyo tumabingi yung corner due to impact. I believe kung may tama ang engine is very minimal lang.

    Question: Even though we have arrears in our insurance policy (Federal Phoenix a.k.a Accord Insurance), can we still make a claim? Ang policy namen ay from May 2013-2014 and the insurance agreed on an installment basis. 6 payments of P3,7xx within the year is needed to keep our policy. Currently, we are only 3 payments delayed from paying the full amount. Is it possible that the insurance company will deny our claim?

    I'm just anxious about this because in the business-view of things, apparently not feasible na i-handle nila yung claim since gagastos sila ng malaki, compared sa makokolekta nila samen. Possible ba?

    Further details:
    *nakakulong na si Driver sa Calamba Police station awaiting bail
    *police report and case has been filed as well as the testaments of the 5 passengers who were hurt
    *Medico-legal has been done, awaiting documented results
    *estimate of the damage has not been done as we are still gathering documents to pass to insurance
    *my uncle only suffered minor injury on his left gulugod, and a few aching muscles.
    *the truck owner (boss ni driver) doesn't want to talk to us and will let his driver rot in jail than settle what what necessary.
    *Hi-Ace is still in the impounding area of the police in Calamba, awaiting insurance handling.
    *12 passengers total were in the van when the incident happened but only 5 were hurt enough to warrant a checkup
    *My Hi-Ace is a van-for-rent

    Help fellow tsikoteers

  2. Join Date
    Mar 2008
    Posts
    54,619
    #2
    but what is the schedule of payments? if you are not up-to-date on the insurance payments, your insurance claim has a good chance of being denied. if you have been paying on time, the you have a good chance...
    i believe it is all in the fine print. read it up, sir.
    and there is an institution that caters to complaints against insurance firms. i just forget the name..

  3. Join Date
    Jul 2011
    Posts
    705
    #3
    Quote Originally Posted by dr. d View Post
    but what is the schedule of payments? if you are not up-to-date on the insurance payments, your insurance claim has a good chance of being denied. if you have been paying on time, the you have a good chance...
    i believe it is all in the fine print. read it up, sir.
    and there is an institution that caters to complaints against insurance firms. i just forget the name..
    Sched of payments are every 5-6 weeks but due to financial difficulties, payments has not been sent.
    There's a promisory note which is attached to the policy stating that "some claim MAY NOT be accepted if payments were not made".

    Nevertheless, I called up the Manager of Toyota Marikina where we bought the van and seek advise.
    She told me she has lots of experience in the past that has the same scenario as ours, and she told me we only need to settle the full payment of the policy and then we can proceed with the claim.

    She also told me the only time a claim will be denied is if the policy is already expired.

    I just posted these in Tsikot to know member's personal experience and/or opinions on this matter.

    I really really hope we get out of this mess with less money out of our pockets.

  4. Join Date
    Mar 2008
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    54,619
    #4
    i feel so "uncomfortable" when someone asks a question, and i give my 90 centavos' worth, only to find out that he already had the answer..
    sali na lang kaya ako sa quiz show.. at least doon, may prize.. heh heh.

    in response to your updated query, i say, "good luck to you and your claim, then".
    Last edited by dr. d; February 6th, 2014 at 03:31 AM.

  5. Join Date
    Nov 2005
    Posts
    2,372
    #5
    Sir correct me if i am wrong, gusto mo makaclaim ng insurance without settling or paying your arrears in full?

    Or you feel that the insurer is obligated to pay for your claim, despite the fact that you have arrears?

    Posted via Tsikot Mobile App

  6. Join Date
    Jul 2011
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    705
    #6
    Quote Originally Posted by dr. d View Post
    i feel so "uncomfortable" when someone asks a question, and i give my 90 centavos' worth, only to find out that he already had the answer..
    sali na lang kaya ako sa quiz show.. at least doon, may prize.. heh heh.

    in response to your updated query, i say, "good luck to you and your claim, then".
    No, we don't know the answer yet that's why i'm asking for other people's experience, opinions.
    The insurance have yet to deny/accept the claim as of the moment so we don't know for sure.
    Thank you for voicing out your 'two cents', i appreciate it.

    Quote Originally Posted by brainmafia_310 View Post
    Sir correct me if i am wrong, gusto mo makaclaim ng insurance without settling or paying your arrears in full?

    Or you feel that the insurer is obligated to pay for your claim, despite the fact that you have arrears?

    Posted via Tsikot Mobile App
    I want the insurance company to help us with the claim after I settle the arrears, which is more or less P11,xxx only.
    AFAIK, there should be some sort of proper documentation, be in it email or black and white document that says otherwise.
    If not, then we stand by our policy saying we are covered from May 2013 up to 2014.

    P.S. The insurance company sends out a snail mail reminding us of arrears when due dates come and whenever we are late for payments.

  7. Join Date
    Nov 2005
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    2,372
    #7
    Quote Originally Posted by greatauror28 View Post
    No, we don't know the answer yet that's why i'm asking for other people's experience, opinions.
    The insurance have yet to deny/accept the claim as of the moment so we don't know for sure.
    Thank you for voicing out your 'two cents', i appreciate it.



    I want the insurance company to help us with the claim after I settle the arrears, which is more or less P11,xxx only.
    AFAIK, there should be some sort of proper documentation, be in it email or black and white document that says otherwise.
    If not, then we stand by our policy saying we are covered from May 2013 up to 2014.

    P.S. The insurance company sends out a snail mail reminding us of arrears when due dates come and whenever we are late for payments.
    thanks for the clarification.

  8. Join Date
    Apr 2008
    Posts
    1,557
    #8
    Question: Even though we have arrears in our insurance policy (Federal Phoenix a.k.a Accord Insurance), can we still make a claim? Ang policy namen ay from May 2013-2014 and the insurance agreed on an installment basis. 6 payments of P3,7xx within the year is needed to keep our policy. Currently, we are only 3 payments delayed from paying the full amount. Is it possible that the insurance company will deny our claim?
    Based from my experience, sir, noong medyo na delay ung pag renew namin ng insurance kasi nawala sa isip, biglang nabangga ng bus. So I called our agent. She advised me since we renew yearly, it will not have any problem but to make that particular claim, we should pay first and renew kasi nga overdue and expired na. We did that and we were able to make a claim.

    I am not sure though how it works if it's installment coz we always pay in full.

  9. Join Date
    Jul 2013
    Posts
    2,450
    #9
    Good luck bro!

    Honestly, is funny you can skip on insurance payments then suddenly you need it and you still hope you're covered.

    Regarding your statement "If not, then we stand by our policy saying we are covered from May 2013 up to 2014."

    You also wrote this "There's a promisory note which is attached to the policy stating that "some claim MAY NOT be accepted if payments were not made".

    It means you are at their mercy.

  10. Join Date
    Mar 2008
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    54,619
    #10
    i think you're unsure on your insurance because on paper, you feel you may not have a good foot to stand on.
    but you are hopeful that the toyota marikina person might still be right...
    well, i agree with lew alcindor here.
    the only way to find out is to go ask the insurance guys. but remember that just because they bent backwards for someone else, does not mean they will do the same for you. they can do things to the letter of the law, or they can treat you as a friend. there is no formula here.
    good luck.
    Last edited by dr. d; February 6th, 2014 at 11:18 AM.

  11. Join Date
    Mar 2009
    Posts
    823
    #11
    according to your second hand story the drunk truck driver was wrong(no idea about the police report) file a claim against the owner of the truck talk to the police officer not to release the truck.

    that will solve your insurance problem.

    next time huwag magtipid if your in a financial difficulties sell your sorento and stick to one vehicle

    edited for dr.d

    ikaw may ari ng sorento ay mali

    since it's a van for rent and your uncle is driving you should have been paying the insurance from the very start!

    dapat ikaw ang managot sa paghospital ng mga nagrent ng van mo and dapat kasuhan ka since your plate is a private vehicle and not a for public(kahit ang may mali ay drunk truck driver- solution is reimbursement but ikaw at ikaw lang ang dapat managot sa pasahero mo- good father of a family rule)

    pusta ako wala ka pang cpc certificate(kahit small or meduim size ang rent a van business mo ay kailangan mo niyan)

    under transpo law you are already considered a public vehicle since you give your transpo services to the public for a fee!


    AGAIN LAKAS NG LOOB MO MAG 2 SASAKYAN PERO SA PANG BUSINESS NA RENT A VAN DI MO MAN NILAGYAN NG INSURANCE DAPAT KASUHAN KA!!
    Last edited by victorevolution; February 6th, 2014 at 11:51 AM.

  12. Join Date
    Mar 2008
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    54,619
    #12
    Quote Originally Posted by victorevolution View Post
    according to your second hand story the drunk truck driver was wrong(no idea about the police report) file a claim against the owner of the truck talk to the police officer not to release the truck.

    that will solve your insurance problem.

    next time huwag magtipid if your in a financial difficulties sell your sorento and stick to one vehicle
    i wish i knew why he has two vehicles, before i can castigate him for having two vehicles..

  13. Join Date
    Mar 2009
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    823
    #13
    Quote Originally Posted by dr. d View Post
    i wish i knew why he has two vehicles, before i can castigate him for having two vehicles..
    ILLEGAL RENT A VAN BUSINESS there you go

    as evidence by the private license plate no.
    Last edited by victorevolution; February 6th, 2014 at 11:57 AM.

  14. Join Date
    Oct 2005
    Posts
    5,465
    #14
    Covered ka pa din. Just pay the whole premium amount. Not just the scheduled partial payment. Atleast that's how it goes with my insurer. Standard insurance. Installment, then if you have claim you have to settle the whole amount for your claim to progress.

  15. Join Date
    Mar 2008
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    #15
    Quote Originally Posted by victorevolution View Post
    ILLEGAL RENT A VAN BUSINESS there you go
    yikes! the van that got bulldogged (flat snout)...
    now this is getting more interesting..
    Last edited by dr. d; February 6th, 2014 at 12:00 PM.

  16. Join Date
    Mar 2009
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    823
    #16
    Quote Originally Posted by basti08 View Post
    Covered ka pa din. Just pay the whole premium amount. Not just the scheduled partial payment. Atleast that's how it goes with my insurer. Standard insurance. Installment, then if you have claim you have to settle the whole amount for your claim to progress.

    depends meron fine print na dapat di pwedeng gawin rent a van or kung gawin man ay alam dapat ng insurer which would begot a higher premium

    in his case nada but meron naman miracle

  17. Join Date
    Oct 2005
    Posts
    5,465
    #17
    Quote Originally Posted by victorevolution View Post
    depends meron fine print na dapat di pwedeng gawin rent a van or kung gawin man ay alam dapat ng insurer which would begot a higher premium

    in his case nada but meron naman miracle
    Brasohan na lang yan sa ahente.

  18. Join Date
    Oct 2002
    Posts
    17,338
    #18
    Update the payments pronto. Also read the fine print as if the insurance learns the van was used "for hire", there might be basis for refusal if it's stated that the vehicle is for private use.

    Actually, a lot of the "For Hire" private vehicles i've encountered before were always driven by relatives of the owners who are Pinoys based abroad.

  19. Join Date
    Oct 2012
    Posts
    142
    #19
    The way I see it he has to pay for his arrears in order to get his claim. The assumption of coverage is only effective with the updated payment therefore if the insurance company gave him a good deal to pay in installment as long as he makes good with his monthly payments he's ok. Now, thinking along the purpose of term payments, the insurance company understands the difficulty of people updating their payments so they also open doors for settlement so as not to compromise the insurers coverage as along as it isn't that delayed w/c in my opinion, one quarter is not that bad at all. If I were in your shoes I'd pay the arrears right away to avoid taking the big chunk of the repairs and passenger liability expenses while time is still on your side. You are still ok in terms of coverage but for sure the Insurance company will ask you to update your installments so they can process your claim. Think of it this way, 11k++ is a lot cheaper than God knows how much it will end up to.

    Side Note:

    I agree with "victorevolution" that once you decide to use your vehicle for public conveyance then you immediately assume liabilities until the offending party has made reparations. If you don't have proper permits to transport passengers as a business then this will compound your problems altogether. Avoid using the term "van for rent" in making your claim statement. I'm sure that like most of us the lure of extra income is irresistible but remember once you involve people in the mix then you should be prepared for other claims not just vehicle repairs. Be responsible and have your documentations in order so that when things like this happen you will always have the confidence to make any claim whatsoever. Good Luck!

  20. Join Date
    Oct 2002
    Posts
    15,528
    #20
    tingin ko ha?

    siguro dapat muna maging current or inforce muna yung insurance policy mo. since nakainstallment ka, hindi pa sya considered as current eh (coming from my insurance background).... nagiging current lang kasi kung fully paid ang annual policy.

    pero onti na lang naman eh.... i update mo lang yung payments mo, pwede ka na mag claim.

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