Big Bert's Thread [continued]

[raine]

Thank you for your reminder Desert fox.

SIR sa sasakyan na newly painted, na buffing na ito ano ang next step na dapat gawin para maging maganda ang kintab ng paint?

[jasonbt_2003]

share ko lang experience ko sa bigbert

yung unang beses ko dumaan sa bb sa ortigas ang reason ng pagpunta ko doon ay para ipa-polish ung windshield ng kotse ko kase daming water marks kahit na 2mnths old palang nahihirapan ako sa gabi specially that time na parating umuulan, i ask muna how much 350 daw. sabi ko sige walang problema basta maging clear ung vision ko.. and then ok naman mabait naman yung mga crew sa shop. and then nung tapos na i find it very clear more than my expectations, pero after that medyo naturn off lang ako ng konti kase parang nag base ako sa mga nababasa ko dito na ung may ari mismo ang nagfi-final check bago paalisin, sya pa mismo binigyan ko ng bayad pero hindi man lang niya tinignan ung auto ko after matapos.. pero kinalimutan ko na un since sobrang clear naman ng windshield ko. pero ito ang gusto ko malaman talaga bang after 2days nag sstart na ulit bumalik ung mga water marks? anyone na nakapag pa windshield polish na sa bb do u have same experience? para kaseng 1 night stand ang dating the next wala na ung effect. sorry for the word wala ako maisip na explanation.hehe

2nd time naman na pagpunta ko doon ay para sa wash and wax,,
ganun parin ok naman yung mga staff nila, kaso ung service ewan ko ba bakit parang pag kotse ko na hindi masyadong inaayos ung service, bakit ko nafefeel un, una pag dating ko may honda civic, akala ko 3steps detailing ung ginawa kse sobrang tagal nilang winax at tagal nilang pinunasan ng micro fiber cloth, nung ang kotse ko na ang nilagyan ng wax, parang pinadaanan lang tapos yung taga punas ng micro fiber kung hindi ko pa sakanya ituturo yung mga ibang part ng kotse ko na hindi niya napunasan talagang hindi nya nakikita at wala siyang balak punasan yung may sobrang wax kaya ako na mismo ang nagtuturo sakanya. tapos yung staff niya na nag-apply ng wax tinanong ko kung anung paraan para matanggal yung gasgas sa may door ang sagot lang niya saken, mamaya na.. hanggang sa kinalimutan niya na ako sagutin. at ang huli katulad parin ng dati inabot ko ang bayad ng hindi man lang dinouble check nung supervisor at nung manager/ owner ang kotse ko bago ako umaalis.. nandun ako sa tabi ng kotse ko kaya alam ko kung isa sakanila ay inikutan yung kotse ko o hindi pero wala talaga...

un ang experience ko sa BB i hope hindi ninyo iyon maexperience...

[BlackMagic]

jasonbt_2003,

Sir regarding the windshield, we never guaranteed that after our service, the windshield would become immune to watermarks. It is like bleaching your stained clothes. It doesnt mean the shirt should become stain repellant after bleaching. I dont think any shop would claim that after their service, the car becomes maintenance free.

Regarding the waxing, we offer different services. These services differ in procedures therefore different amounts of time are needed as per service. For a wash n wax, we use an orbital machine to apply the wax. For a wash and double wax, we use a rotary buffer to apply the wax.
Several factors need to be considered starting with the condition of the car. If you felt the civic was getting preferential treatment, you could have simply asked us what particular service the civic availed of. His car is different from your car so saying why we spent more time on his car without getting into details is unfair to us and the owner of the civic. He might have requested us to remove some stains on his car thus requiring us to use more wax and effort.

Based on your recount, you personally supervised your car, our crew did not ask us for a final inspection anymore since you personally did the inspection. We also do our inspection "after" the crew informs us that they are ready to have the car checked. We dont preempt them as much as possible while they are still working on the car.