help i just bought a lemon brand new vios 1.3 E M/T!

[zald4444]

Need help from you guys, my story goes out like this. I just bought my brand new vios 1.3 E m/t from TQA last december 14, 2009. Binalik ko nung december 18 dahil naka steady light yung indicator light sa dashboard. Kinabukasan dinala ko siya sa casa to have it check nung papasok na ng casa sumabit yung rear bumper habang paatras ako, so nadagdagan ang problema, indicator light plus rear bumper.

Dahil christmas break, walang choice kundi iwanan sa casa. On december 30, napalitan na yung rear bumper kaso ang sabi ng service advisor ko, fix na ung rear bumper kaso may problema naman sa aircon amplifier which is ang layo sa rear bumper incident. Para may magamit lang for the new year I agreed to use it kahit sira ung aircon.

On my way home, after I have gone from sm, nag overheat na ang brand new vios. Di ko na muna binuksan ang hood pinagsabukas ko na lang dahil mainit, the next day as I check it nakita ko na drained na ang coolant reservoir at radiator.

I took a picture and a video of it and called my SA to inform him about the incident, this was last december 31. I have to cancel our trip to Baguio because I cannot use my car, so from january1 to 3 naka park lang ang kotse ko.

On january 4, I went to TQA to show the video and picture later that afternoon a toyota mechanic went to my house to check the unit. While checking he told me there was another problem which is the auxilary fan, then just put tap water and coolant reservoir to start it.

Tumakbo naman siya tas dinala na sa casa. Now I'm totally convinced na I bought a brand new defective car or a "lemon". Ano ba ang cause and effect ng engine overheat ng isang brand new car in the long run? Will this be enough grounds to have my unit be replaced? Thanks in advance.

[jaspi11]

sorry to hear that........did you check the radiator kung bago pa baka napalitan na ng luma/deffective.....meron ding hokus pokus dyan sa casa.....better to investigate not just leave it to your SA the problem.....baka di din alam ng SA mo na meron na palang ginagawa sa oto mo na di maganda(nakakahuyan ng parts).hth

[lui]

under warrany yan sir wag kau magpa stress masyado. pag d talaga napatino after gawin ng casa tsaka po kau magdemand ng replacement

[mikmik316]

Papalitan nyo for free lahat yang mga sira na yan dahil obviously wala pang 1 month yang unit nyo. Gamitin mo always para lumabas ang mga sira. Pa-check mo rin baka isa yan sa mga flooded brand new vehicles na binenta ulit ng Toyota.

Take note na yung mga flooded brand new units nung Ondoy ng Toyota, binalik sa planta at inayos nila!

[crazy_boy]

file a written complaint with the customer relations office sa casa. meron niya sa bawat casa. then demand for a written explanation. and better yet, email head office as well.

you can also post your situation in the vios club of the phil. im sure they can help you. may kilala na sila sa head office dun. post mo nalang.

i'm also driving an '08 vios 1.3. no problem what so ever.

[oj88]

ANo yung naka-steady na light? Oil? CEL?

[jick.cejoco]

Need help from you guys, my story goes out like this. I just bought my brand new vios 1.3 E m/t from TQA last december 14, 2009. Binalik ko nung december 18 dahil naka steady light yung indicator light sa dashboard. Kinabukasan dinala ko siya sa casa to have it check nung papasok na ng casa sumabit yung rear bumper habang paatras ako, so nadagdagan ang problema, indicator light plus rear bumper.

Dahil christmas break, walang choice kundi iwanan sa casa. On december 30, napalitan na yung rear bumper kaso ang sabi ng service advisor ko, fix na ung rear bumper kaso may problema naman sa aircon amplifier which is ang layo sa rear bumper incident. Para may magamit lang for the new year I agreed to use it kahit sira ung aircon.

On my way home, after I have gone from sm, nag overheat na ang brand new vios. Di ko na muna binuksan ang hood pinagsabukas ko na lang dahil mainit, the next day as I check it nakita ko na drained na ang coolant reservoir at radiator.

I took a picture and a video of it and called my SA to inform him about the incident, this was last december 31. I have to cancel our trip to Baguio because I cannot use my car, so from january1 to 3 naka park lang ang kotse ko.

On january 4, I went to TQA to show the video and picture later that afternoon a toyota mechanic went to my house to check the unit. While checking he told me there was another problem which is the auxilary fan, then just put tap water and coolant reservoir to start it.

Tumakbo naman siya tas dinala na sa casa. Now I'm totally convinced na I bought a brand new defective car or a "lemon". Ano ba ang cause and effect ng engine overheat ng isang brand new car in the long run? Will this be enough grounds to have my unit be replaced? Thanks in advance.

make lemonade and have the dealer replace the car. it is already not to your satisfaction. take them to court or to the cleaners (sue them for how much max you can get), this will teach them a lesson

[p_borj]

Brand new cars like Honda Civic, Ford Focus na tumirik, Suzuki Celerio na madaming defects... and now a Toyota Vios..

well, its not the car eh, yung mga dealers talaga ang problem.. Most probably tinamaan ni Ondoy yan, ngayon inayos sa planta at ayun, nasa showroom na naman. kailangan ng batas tungkol dito tsk3, tayo-tayo lang din kasi ang nakakaalam ng mga pangyayaring ganito.

[jick.cejoco]

Brand new cars like Honda Civic, Ford Focus na tumirik, Suzuki Celerio na madaming defects... and now a Toyota Vios..

well, its not the car eh, yung mga dealers talaga ang problem.. Most probably tinamaan ni Ondoy yan, ngayon inayos sa planta at ayun, nasa showroom na naman. kailangan ng batas tungkol dito tsk3, tayo-tayo lang din kasi ang nakakaalam ng mga pangyayaring ganito.

if it is an ondoy car, it is fraudulent to sell it as a brand new unit. these pieces are already scrap supposedly in the eyes of the dealership and they are supposed to have been claimed against the insurance. they can sell the ondoy cars at much lower or discounted price. if it can be proved that the car was a flooded car, take legal action (class action suit) against the dealership.

[zald4444]

*jaspi11 - bago naman yung radiator sir, yun nga lang hindi ko alam kung
may ginawa sila kakaiba kasi antagal nag-stay sa casa yun nga
pagkakamali nila ginalaw nila brand new pa

*lui - ok lang sana kung gulong o side mirror o tail lights nasira kaso we're talking
about the heart and soul of the car which is the engine. ibang usapan na yun
kaya i insist that they should replace it

*mikmik316 - yun nga eh 3 days ko pa lang nagamit yung auto ko di pa actually na
na break-in my odo is just 196 km, andami ng sira. hinala ko nga rin sir na
baka isa to sa mga tinamaan ng Ondoy

*crazy boy - actually di ko na nga dinala sa letter baka wala rin kasing result so
kinausap ko na lang silang lahat mga head, im still waiting for feedback.
na post ko na rin to sa vios club to gather more inputs. swerte mo naman
sir walang problema auto mo.

*oj88 - yun sa sensor naka steady light on ng napakatagal na oras,
normal nun steady light on sandali lang then blinking.

*jick.cejoco - already coordinating a lawyer specializing on lemon law cars , just incase
they refused to have the unit replaced. hassle talaga ngayon kelangan
pa ng legal counsel ang tahimik ng buhay ko gusto ko lang naman ng
masasakyan na mag enjoy hay buhay nga naman!

*p_borj - thats why im considering my car under lemon law Senate Bill 2464 or the Lemon Law of 2007


Keep you all posted mga sir!!! salamat po sa mga inputs more power to tsikoteer...

[zald4444]

Press Release
February 21, 2007

Among the 55 bills passed on third reading during special session
VILLAR LAUDS APPROVAL OF LEMON LAW
Its about time we protect buyers of motor vehicles

As the principal author of Senate Bill 2464 or the Lemon Law of 2007, which was approved on third and final reading on Tuesday, Senate President Manny Villar says its about time for the country to have a more comprehensive law that provides ample protection for buyers of motor vehicles that turn out to be defective. Villar filed his Lemon Bill as early as the 12th Congress.
The law would ensure that car manufacturers or dealers would fulfill the warranties on their vehicles. If a car turned out to be defective or a lemon, the buyer would be able to get a full refund or a replacement, cites Villar, who himself was a victim of Lemon vehicle. Sen. Aquilino Pimentel is co-author of the measure.
A motor vehicle is considered a lemon if it is unfit, unreliable, or unsafe for ordinary use. Under the lemon law, a car is a lemon if during the Lemon Law Rights period the said car: 1) has been subject to repair three or more times, yet the same non-conformity continues to exist; 2) the non-conformity is a serious safety defect and has been subject to repair one or more times; or 3) is out of service due to repair for a cumulative total of 30 calendar days.
Lemon Law Rights period prescribes the time within which a consumer can report any non-conformity or failure to conform to a warranty and a defect or a condition that significantly impairs the use, market value or safety of a motor vehicle. If the non-conformity was not repaired or corrected within the said period, a consumer has the right of 1) replacement or 2) return with refund of full purchase price.
Many Filipinos have been victimized by false warranties and they cannot resort to legal remedies because of the absence of a law addressing their concerns. Now, they will be adequately protected against unfair trade practices, adds Villar.
The bill seeks to promote full protection to the rights of consumers in the sale of motor vehicles against sales and trade practices which are deceptive, unfair, or otherwise inimical to consumers and the public interest. It recognizes that a motor vehicle is a major consumer investment, defines the rights of the buyer and imposes penalties for violations thereof.

[oj88]

^ That bill never made it, unfortunately.

[crazy_boy]

actually, we already have 2 toyotas now. an innova and a vios.

also had some problems with our innova before. yung sa window. madaming beses na binalik kaso bumabalik yung problem. kaso naayos naman eventually.

i think the problem now is with the dealership already. kami kasi sa toyota bicutan kami nagpapagawa. its Toyota Motors Phil. owned.

[zald4444]

*oj88 - im not aware na di pala pumasa ang lemon law here in the philippines, as of now im considering legal counsel to handle my case.

[tidus1203]

Malakas ata yung auto industry lobbying sa Congress...

[yapoy86]

hindi pa natin tunay na "isa sa atin" is MV.. patay ang tunay na mahirap which is us ordinary pinoys..tsk tsk..

papalitan mo na agad ng new unit ang vios mo.. call the attention of DTI and get a lawyer.. papalitan mo na hanggat maaga pa kasi pag tumagal yan hindi na tatangapin ng mga mokong na dealers yan..

dapat sa dealer na nangloloko pasabugin eh

sana sa kanila o sa pamilya nila mangyari din yan pangloloko na ginagawa nila

[mikmik316]

Dapat maging malinaw sa atin sino ba ang mga SA na nanloloko sa thread starter.

Alam na natin na Toyota Quezon Avenue ang dealer. Wag nyo na rin tangkilikin ang TQA pati Toyota Commonwealth dahil iisang kamote management lang sila!

[p_borj]

Dapat maging malinaw sa atin sino ba ang mga SA na nanloloko sa thread starter.

Alam na natin na Toyota Quezon Avenue ang dealer. Wag nyo na rin tangkilikin ang TQA pati Toyota Commonwealth dahil iisang kamote management lang sila!

siguro ito nalang ang gawin! huwag bumili sa nagbebenta ng "Lemon" cars! ***, sana kung cellphone lang ang binili kahit "N" series pa yan, eh kotse ito eh.

[zald4444]

nakausap ko agent ko to ask the status of my request to replace a brand new unit. still waiting pa daw para sa report ng service, my SA also told me na nasabi daw sa kanya ng service na malaki sana daw ang chance na palitan ang unit kung nde lang daw sana sumabit ang bumper ko upon pagpasok sa mismong gate ng TQA, so lumalabas na 2nd hand na daw ang unit bcoz of the incident. that time kasi walang available daw na driver ng casa kaya ako nagpasok, at the first place di ko naman dadalhin yung auto dun kung walang problema, but this is not yet the final decision from their top mgt. still have to wait 'til tom do you think this is justifiable mga sir?

[shibby75]

di ba meron silang car jockeys na dapat nag drive ng mga oto in and out of the casa? kung wala silang ganon or walang available, di mo kasalanan yon.