Poor service/fraud at Suzuki UN Ave

[danegoesonline]

I will not recommend Suzuki UN Ave.
My issue was "squeaking noise". In warranty 2 years old unit.

Napakagaleng ng sales pitch, "Sir dalin niyo nalang dito yung unit para maicheck libre naman ang checking"
Grinasahan lang ung belt kasi okay naman daw ang bearing at belt..
Maya maya chinarge ako 700.
*in my mind* Akala ko ba free? Wala namang usapang magbabayad ako. Pero anyway walang diskusyong naganap at nagbayad ako.

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[kai s.]

I will not recommend Suzuki UN Ave.
My issue was "squeaking noise". In warranty 2 years old unit.

Napakagaleng ng sales pitch, "Sir dalin niyo nalang dito yung unit para maicheck libre naman ang checking"
Grinasahan lang ung belt kasi okay naman daw ang bearing at belt..
Maya maya chinarge ako 700.
*in my mind* Akala ko ba free? Wala namang usapang magbabayad ako. Pero anyway walang diskusyong naganap at nagbayad ako.

Maybe you should have asked what the P700 was for since it was under warranty?

I was never charged for anything when having issues checked and parts replaced under warranty, in Suzuki Shaw and Suzuki Pasig.

[danegoesonline]

Maybe you should have asked what the P700 was for since it was under warranty?

I was never charged for anything when having issues checked and parts replaced under warranty, in Suzuki Shaw and Suzuki Pasig.

Labor daw. [emoji17] [emoji30]

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[Lin Dan]

Labor daw. [emoji17] [emoji30]

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Naku. "Labor" always find a way . . .

[Lin Dan]

I will not recommend Suzuki UN Ave.
My issue was "squeaking noise". In warranty 2 years old unit.

Napakagaleng ng sales pitch, "Sir dalin niyo nalang dito yung unit para maicheck libre naman ang checking"
Grinasahan lang ung belt kasi okay naman daw ang bearing at belt..
Maya maya chinarge ako 700.
*in my mind* Akala ko ba free? Wala namang usapang magbabayad ako. Pero anyway walang diskusyong naganap at nagbayad ako.

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In your mind???

Baka na overlook lang ang pag charge ng P700 sayo. It could be a different person charging you the P700. Nevertheless, you should have contested it.

[danegoesonline]

In your mind???

Baka na overlook lang ang pag charge ng P700 sayo. It could be a different person charging you the P700. Nevertheless, you should have contested it.

I already filed a complaint. Same person ang nag pitch at same din ang naningil.

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[_Qwerty_]

You should have questioned it agad nung ni charge ka..

[danegoesonline]

You should have questioned it agad nung ni charge ka..

May technique sila binigyan nila ako ng free breakfast sa canteen nila kaya medyo nakakahiya magreklamo on the spot. Pero narealize ko na what happened was indeed misleading and fraudulent.

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[_Qwerty_]

masarap naman ba breakfast? hehehe

May technique sila binigyan nila ako ng free breakfast sa canteen nila kaya medyo nakakahiya magreklamo on the spot. Pero narealize ko na what happened was indeed misleading and fraudulent.

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[chronicle]

Bago naman gawin, may quotation muna diba? Pinacheck ba at kinilatis? Or umoo ka lang sa sinabing gagawin?

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[danegoesonline]

Bago naman gawin, may quotation muna diba? Pinacheck ba at kinilatis? Or umoo ka lang sa sinabing gagawin?

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Wala quotation po. Tinanong lng sa job order kung anong primary concern, again her sales pitch was libre ang checking dalin nlng daw ang unit. Mas maganda din sana kung may amount muna bago gawin para hindi magugulat yung customer.

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[SoleusBB]

Teka, ano ba ang kasama sa warranty coverage ng Suzuki?

-typical kasi is cost ng part replaced under warranty (if found defective)
-and perhaps labor ng installation ng part na yun.

Everything else would probably be extra, and charged accordingly. Wala naman daw problema eh, right? So no defective part was replaced.

I'm not sure ung ano ginawa sa Ertiga mo, pero parang nilagyan lang ata ng belt dressing (description mo is "grasa"*) & ni check kung nasa tama yung tension ng belt. Baka nga chargeable yun as extra.

Honestly, tingin ko, baka di lang kayo nagkaintindihan.

===
*You don't put "grease" on rubber parts, masisira ang rubber.

[danegoesonline]

Teka, ano ba ang kasama sa warranty coverage ng Suzuki?

-typical kasi is cost ng part replaced under warranty (if found defective)
-and perhaps labor ng installation ng part na yun.

Everything else would probably be extra, and charged accordingly. Wala naman daw problema eh, right? So no defective part was replaced.

I'm not sure ung ano ginawa sa Ertiga mo, pero parang nilagyan lang ata ng belt dressing (description mo is "grasa"*) & ni check kung nasa tama yung tension ng belt. Baka nga chargeable yun as extra.

Honestly, tingin ko, baka di lang kayo nagkaintindihan.

===
*You don't put "grease" on rubber parts, masisira ang rubber.

Okay lang kung ininform muna ako magkano bago gawin kaso wala e gawa muna tapos charge. Tska sabi libre e.

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[12vdc]

Nilagyan grasa ang belt??

I just buy parts at Zuk/Nissan UN because i don't trust the workmanship.

[BlancNoir]

Nilagyan grasa ang belt??

I just buy parts at Zuk/Nissan UN because i don't trust the workmanship.

Baka yung bearing or pulley. Hehe

[kai s.]

Teka, ano ba ang kasama sa warranty coverage ng Suzuki?

-typical kasi is cost ng part replaced under warranty (if found defective)
-and perhaps labor ng installation ng part na yun.

Everything else would probably be extra, and charged accordingly. Wala naman daw problema eh, right? So no defective part was replaced.

I'm not sure ung ano ginawa sa Ertiga mo, pero parang nilagyan lang ata ng belt dressing (description mo is "grasa"*) & ni check kung nasa tama yung tension ng belt. Baka nga chargeable yun as extra.

Honestly, tingin ko, baka di lang kayo nagkaintindihan.

===
*You don't put "grease" on rubber parts, masisira ang rubber.

In my experience kasi, pati labor walang charge. When I've had things checked, greased, replaced, basta under warranty, kahit may drive test pa. Nung nag check engine light ako, the diagnosis alone would have cost 1-2k but no charge daw since covered naman. Kaya I make sure to just tip the mechanics. I sometimes also bring them food. haha.

Pro tip na rin 'yan. Cultivate a relationship with your casa. It'll do you wonders and save you lots of headaches. Kahit nga sa PMS ko may mga hindi nilalagay yung head mechanic sa list of charges eh or mas mababang service charge nilalagay nya.

[uls]

Napakagaleng ng sales pitch, "Sir dalin niyo nalang dito yung unit para maicheck libre naman ang checking"

^^

libre ang checking

Grinasahan lang ung belt kasi okay naman daw ang bearing at belt..
Maya maya chinarge ako 700.
*in my mind* Akala ko ba free? Wala namang usapang magbabayad ako. Pero anyway walang diskusyong naganap at nagbayad ako.

^^

may bayad ang grasa at ung labor sa pag grasa

[danegoesonline]

^^

libre ang checking




^^

may bayad ang grasa at ung labor sa pag grasa

pero they should have told me first kung magkano ang ichcharge nila before they do it. E pano kung wala pala akong budget since ang sabe libre.

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[Lin Dan]

pero they should have told me first kung magkano ang ichcharge nila before they do it. E pano kung wala pala akong budget since ang sabe libre.

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Yes this is a valid point. Inform the client first before proceeding on doing on something.

[dr. d]

I will not recommend Suzuki UN Ave.
My issue was "squeaking noise". In warranty 2 years old unit.

Napakagaleng ng sales pitch, "Sir dalin niyo nalang dito yung unit para maicheck libre naman ang checking"
Grinasahan lang ung belt kasi okay naman daw ang bearing at belt..
Maya maya chinarge ako 700.
*in my mind* Akala ko ba free? Wala namang usapang magbabayad ako. Pero anyway walang diskusyong naganap at nagbayad ako.

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i wouldn't grease my belt or any lubrication, at all.
i'd look for the cause, which usually has nothing to do at all with the belt.

squeaking belt? after going thru a flood or big puddle?
that's "usually normal", if at all. na-dulas lang ang belt dahil na-basa.
just tighten it, if at all.

if the sound appears upon starting the engine from cold, then disappears a few minutes afterward, i would bet on a bearing.

the 700 bucks was probably the cost of the lubricating agent "that they used".