Kimstore: please share your experiences

[badkuk]

OK ba bumili sa kanila? Their pricing is quite aggressive.

Di naman kaya magkakaproblema sa warranty?

tia

[dct]

5 gadgets na nabili naming family sakanila. Plus other friends na di ko na mabilang. Ok naman sila. Although wala pa kasi naencounter na sira sa phone. But yes, sobrang mura na kahit may sira pwedeng ikaw na magpaayos

[Vodka]

OK ba bumili sa kanila? Their pricing is quite aggressive.

Di naman kaya magkakaproblema sa warranty?

tia

no warranty unless explicitly stated as with "manufacturer's official warranty". so gray market units. the local service center will not take them either

i've gotten a few from kimstore, dbgadgets, etc. so far so good

[radz15]

AFAIK yung mga bumili sa kimstore na naka kuha ng lemon units sobrang worst daw ng after sales customers service. Pero kung makukuha mo yung matinong unit swerte mo

[freeloader]

Mas mura pa din sa greenhills.

[Lew_Alcindor]

AFAIK yung mga bumili sa kimstore na naka kuha ng lemon units sobrang worst daw ng after sales customers service. Pero kung makukuha mo yung matinong unit swerte mo

Hindi ko pa na-try Kimstore. Usually Lazada lang. Pero pag bibili ako online (e.g. Amazon, Ebay, Lazada, Sulit), I usually expect the worst especially aftersales service.

[Syuryuken]

kaya ayokong bumibili sa mga online stores dahil sa aftersales nila buti pang memoexpress pag online purchase at nagkaproblema pwede mong pa warranty sa kahit anong branch nila.

[Walter]

Prefer Lazada since you can pay using credit card, there's free shipping and no hassle return policy (with free shipping also). Tried to purchase at Kimstore before but they were asking for two IDs and proof of payment. What do they need IDs for when were paying cash? Kimstore doesn't always give the best prices, DBGadgets, HotGadgets and Gamextremephils at ******* sometimes gives lower prices or they can price match Kimstores price with lesser red tape.

[oj88]

I personally think that they've become too popular for their own good. They're practically dealing with disty-like merchandise volumes with staff sufficient only for a small home business.

[Monseratto]

Anyone tried their aftersales service? Got a phone and a camera from them. No reciepts issued though...

[Calistro]

After sales seem non existent from what i hear.

[antonath]

Ok naman kimstore 3 days lang i recieved my items. Di ko lang alam aftersales nila if ganun din kabilis response. Now, lazada na ako ako bumibile since they offer COD and CC payment.

[badkuk]

There's about a 3-4k price diff with the item i want to buy...but the aftersales worries me as i have crappy luck with buying gadgets online. i think i'll just wait it out a bit.

fyi, checked Lazada, apparently they do have certain items that are a bit closer to Kimstore's pricing...but there's a note that the item is "imported"...my warranty spidey senses are tingling

[SiRbossR]

Grabe ang Kimstore sa aftersales, walang paki sayo. If ever one day I'll encounter another lemon gadget and bad aftersales service from them, I'll definitely do something about it.

[BratPAQ]

Pahirapan daw warranty sa kanila, I think yun ang dahilan bat mura presyo. Siguro kung murang item lang na handa ka sumugal, pwede sa kanila ka bumili. Pero kung mamahaling item like cellphone, add ka na lang ng few thousand at sa mall bumili for peace of mind.


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[_Cathy_]

I spead about horror stories online about kimstore so I am not gonna risk it to save a few thousand pesos. It's not worth the headache.

Sa pag purchase pa lang minsan magulo na daw kausap. What more after sales diba?

[ess]

I almost bought a tablet from them once. Pero I backed out last minute
I asked for an OR. They said that if I wanted an OR, I had to pay an additional 12% fee on top of the selling price.
Hmm...12%... VAT!
So I whipped out my calculator app and added the 12%. After doing that, napansin ko na it cost the same as the regular stores in Gilmore, etc.

So wag nalang. Sa tindahan na lang ako para may OR, para na rin may legit/legal habol ako for warranty issues.

[badkuk]

I almost bought a tablet from them once. Pero I backed out last minute
I asked for an OR. They said that if I wanted an OR, I had to pay an additional 12% fee on top of the selling price.
Hmm...12%... VAT!
So I whipped out my calculator app and added the 12%. After doing that, napansin ko na it cost the same as the regular stores in Gilmore, etc.

So wag nalang. Sa tindahan na lang ako para may OR, para na rin may legit/legal habol ako for warranty issues.

no OR? pass.

i got a little curious about it when i saw an ad in my monthly billing statement; i thought if my CC company is backing it, they must be OK.

[foresterx]

i got my iphone 5 at kimstore and never had any problems with it.

[madduck]

I asked for an OR. They said that if I wanted an OR, I had to pay an additional 12% fee on top of the selling price.
Hmm...12%... VAT!

They told me the same thing. Online seller lang daw kasi sila kaya walang OR.
I paid taxes for my income, why shouldn't they? Never again.