So who's sporting a Windows Phone 7?

[oj88]

Last November 2010, I was looking forward to getting the WP7 but ended up getting an HTC Desire Z due to the hardware keyboard being my "thing".

I plan to upgrade my mobile plan to unlimited data and the HTC Mozart (WP7) can be had for like 18k with the plan. I intend to give the unit to my wife. I was wondering if anyone has any first impressions on it (ie. stability, ease of use, etc.) She's into social networking, taking pics and vids of our kids, and maybe play a few games in between, etc.

I'm also looking into the Nokia N8 (about 8.5k with the plan) as an alternative and cheaper choice.

[roninblade]

also curious about this. i don't think i've come across or even heard of anybody using windows phone 7.

[oj88]

Constant crashing with early versions of WinMobile made it a very unpopular phone OS. They somewhat fixed most problems in v6.x but the damage was done.

The youtube vids of Windows Phone 7 are impressive. Definitely a total departure from the previous versions. Then again, everything looks good on paper. There's still this stigma of doubt on everyone's mind of how clunky MS' phone OS is. Although, I used to own a Windows Mobile 6.1 phone (Samsung i780). Crashed approx. 2-3x a month . Loved it, nevertheless, but it was getting old. Can't play Angry Birds on that dinosaur. :D

As of the moment, I'm about 60-40 in favor of the N8. Hmmm... Never had a Symbian phone before... let alone v3.

[hondaboot]

di muna ako bumili ng HTC, napagana ko ang Push Email (Blackberry style) sa nOkia E52 ko using any WiFi on spot na madaaanan ko. okey din yun Snaptu, biles ng facebook and twitter grabeh!

imagine an entry level phone doing the things that major smartphones can do. dun kayo tumambay sa symbianize, puro noypi dami apps sobra

[Monseratto]

Windows Phone 7...in a Nokia?

http://www.telegraph.co.uk/technolog...ogle-exec.html

Nokia moving to Microsoft, suggests Google exec
A tweet from Google VP Vic Goduntra apparently criticises Nokia's rumoured decision to use Windows Phone 7
By Matt Warman, Consumer Technology Editor 12:41PM GMT 10 Feb 2011

Speculation that Nokia is about to announce a deal with Microsoft’s Windows Phone 7 software has been heightened by a tweet from a senior Google executive.

Vic Gundotra, the search giant’s vice president of engineering, said that “Two turkeys do not make an eagle”. Nokia had been rumoured to be considering beginning to use either Google’s own Android operating system or Microsoft’s, but Gundotra’s tweet appears to suggest that Android has not been selected.

Gundotra’s tweet also used the hashtag #feb11, apparently referring to Nokia’s capital markets day in London tomorrow. Stephen Elop, Nokia’s CEO and a former Microsoft employee, is expected to use the day to make announcements on the firm’s strategy. A memo was leaked earlier this week suggesting that he believes the company must embrace “radical change”.

Nokia itself, however, has used the same phrase: in 2005 the firm’s Anssi Vanjoki used it to refer to the merger of Siemens and Benq, claiming that the two companies would magnify each other’s problems rather than diminish them.

If Nokia does announce some use of Windows Phone 7, it is likely to be as an operating system for some smartphones; its existing Symbian operating system is expected to continue as a platform for its midrange handsets.

[marg]

NOKIA is DESPERATE.

CEO Stephen Elop to employees via Memo last week:

Hello there,

There is a pertinent story about a man who was working on an oil platform in the North Sea. He woke up one night from a loud explosion, which suddenly set his entire oil platform on fire. In mere moments, he was surrounded by flames. Through the smoke and heat, he barely made his way out of the chaos to the platform's edge. When he looked down over the edge, all he could see were the dark, cold, foreboding Atlantic waters.

As the fire approached him, the man had mere seconds to react. He could stand on the platform, and inevitably be consumed by the burning flames. Or, he could plunge 30 meters in to the freezing waters. The man was standing upon a "burning platform," and he needed to make a choice.

He decided to jump. It was unexpected. In ordinary circumstances, the man would never consider plunging into icy waters. But these were not ordinary times - his platform was on fire. The man survived the fall and the waters. After he was rescued, he noted that a "burning platform" caused a radical change in his behaviour.

We too, are standing on a "burning platform," and we must decide how we are going to change our behaviour.

Over the past few months, I've shared with you what I've heard from our shareholders, operators, developers, suppliers and from you. Today, I'm going to share what I've learned and what I have come to believe.

I have learned that we are standing on a burning platform.

And, we have more than one explosion - we have multiple points of scorching heat that are fuelling a blazing fire around us.

For example, there is intense heat coming from our competitors, more rapidly than we ever expected. Apple disrupted the market by redefining the smartphone and attracting developers to a closed, but very powerful ecosystem.

In 2008, Apple's market share in the $300+ price range was 25 percent; by 2010 it escalated to 61 percent. They are enjoying a tremendous growth trajectory with a 78 percent earnings growth year over year in Q4 2010. Apple demonstrated that if designed well, consumers would buy a high-priced phone with a great experience and developers would build applications. They changed the game, and today, Apple owns the high-end range.

And then, there is Android. In about two years, Android created a platform that attracts application developers, service providers and hardware manufacturers. Android came in at the high-end, they are now winning the mid-range, and quickly they are going downstream to phones under €100. Google has become a gravitational force, drawing much of the industry's innovation to its core.

Let's not forget about the low-end price range. In 2008, MediaTek supplied complete reference designs for phone chipsets, which enabled manufacturers in the Shenzhen region of China to produce phones at an unbelievable pace. By some accounts, this ecosystem now produces more than one third of the phones sold globally - taking share from us in emerging markets.

While competitors poured flames on our market share, what happened at Nokia? We fell behind, we missed big trends, and we lost time. At that time, we thought we were making the right decisions; but, with the benefit of hindsight, we now find ourselves years behind.

The first iPhone shipped in 2007, and we still don't have a product that is close to their experience. Android came on the scene just over 2 years ago, and this week they took our leadership position in smartphone volumes. Unbelievable.

We have some brilliant sources of innovation inside Nokia, but we are not bringing it to market fast enough. We thought MeeGo would be a platform for winning high-end smartphones. However, at this rate, by the end of 2011, we might have only one MeeGo product in the market.

At the midrange, we have Symbian. It has proven to be non-competitive in leading markets like North America. Additionally, Symbian is proving to be an increasingly difficult environment in which to develop to meet the continuously expanding consumer requirements, leading to slowness in product development and also creating a disadvantage when we seek to take advantage of new hardware platforms. As a result, if we continue like before, we will get further and further behind, while our competitors advance further and further ahead.

At the lower-end price range, Chinese OEMs are cranking out a device much faster than, as one Nokia employee said only partially in jest, "the time that it takes us to polish a PowerPoint presentation." They are fast, they are cheap, and they are challenging us.

And the truly perplexing aspect is that we're not even fighting with the right weapons. We are still too often trying to approach each price range on a device-to-device basis.

The battle of devices has now become a war of ecosystems, where ecosystems include not only the hardware and software of the device, but developers, applications, ecommerce, advertising, search, social applications, location-based services, unified communications and many other things. Our competitors aren't taking our market share with devices; they are taking our market share with an entire ecosystem. This means we're going to have to decide how we either build, catalyse or join an ecosystem.

This is one of the decisions we need to make. In the meantime, we've lost market share, we've lost mind share and we've lost time.

On Tuesday, Standard & Poor's informed that they will put our A long term and A-1 short term ratings on negative credit watch. This is a similar rating action to the one that Moody's took last week. Basically it means that during the next few weeks they will make an analysis of Nokia, and decide on a possible credit rating downgrade. Why are these credit agencies contemplating these changes? Because they are concerned about our competitiveness.

Consumer preference for Nokia declined worldwide. In the UK, our brand preference has slipped to 20 percent, which is 8 percent lower than last year. That means only 1 out of 5 people in the UK prefer Nokia to other brands. It's also down in the other markets, which are traditionally our strongholds: Russia, Germany, Indonesia, UAE, and on and on and on.

How did we get to this point? Why did we fall behind when the world around us evolved?

This is what I have been trying to understand. I believe at least some of it has been due to our attitude inside Nokia. We poured gasoline on our own burning platform. I believe we have lacked accountability and leadership to align and direct the company through these disruptive times. We had a series of misses. We haven't been delivering innovation fast enough. We're not collaborating internally.

Nokia, our platform is burning.

We are working on a path forward -- a path to rebuild our market leadership. When we share the new strategy on February 11, it will be a huge effort to transform our company. But, I believe that together, we can face the challenges ahead of us. Together, we can choose to define our future.

The burning platform, upon which the man found himself, caused the man to shift his behaviour, and take a bold and brave step into an uncertain future. He was able to tell his story. Now, we have a great opportunity to do the same.

Stephen.

They will adopt Windows Phone 7 since Android family is too crowded.

[Monseratto]

It's official. Symbian OS is out of future Nokia Smartphones. Anyone still wants an N8?

http://www.engadget.com/2011/02/11/n...ndows-phone-b/

Nokia and Microsoft enter strategic alliance on Windows Phone, Bing, Xbox Live and Office

It's happened. Former Microsoft exec and current Nokia CEO Stephen Elop has married his future and his past in the holy matrimony of a "strategic alliance." Windows Phone 7 is becoming Nokia's "principal smartphone strategy," but there's a lot more to this hookup -- scope out the official press release just after the break. Microsoft's Bing and adCenter will provide search and ad services across Nokia devices, while Nokia will look to innovate "on top of the platform" with things like its traditional strength in imaging. Ovi Maps will be a core part of Microsoft's mapping services and will be integrated with Bing, while Nokia's content store will be integrated into (read: assimilated by) Microsoft's Marketplace.

[marg]

Expected, Stephen Elop of Nokia is an ex-Microsoftie.

[Monseratto]

Expected, Stephen Elop of Nokia is an ex-Microsoftie.

He'll be out of the job by next year if he can't deliver...

http://www.theinquirer.net/inquirer/...bian+and+Meego

Nokia opts for Windows Phone, explains the death of Symbian and Meego
Android users laugh
By Rob Coppinger
Fri Feb 11 2011, 12:15

FINNISH PHONE MAKER Nokia's smartphone operating system will be Windows Phone but the first handset might not be Windows Phone 7, while Meego and Symbian have been sidelined.

Meego, an OS created by Nokia with Intel, is to be used for a single unspecified device while the Finnish company's Symbian is to be a "franchise" operating system but no new franchise owner has been announced.

In a joint press conference with Microsoft CEO Steve Ballmer, Nokia CEO Stephen Elop explained that WP7 was chosen because it was seen as the fastest way into the US market and it would help cut Nokia's research and development costs. Developing Meego or Symbian into an OS that could compete with Android and IOS was viewed as beyond Nokia's funds.

How getting into the US market could be achieved with WP7, whose handsets have been a sales flop is anyone's guess. Ballmer did not mention WP7 sales and The INQUIRER's attempts at asking the question were futile.

Elop tried to answer the question the world had, why the hell not Android, and his answer was lacking. He explained that he had spoken to Google about Android but it was rejected as Elop felt that Nokia could not differentiate itself among the Android handsets. HTC might want to argue that point while it seems that associating yourself with the biggest IT brand in the world could see your firm overshadowed.

In another bit of bizarre Elop logic he said "the game has changed from battle of devices to war of ecosystems." He clearly is just ignoring the fact that Android has a huge and rapidly growing ecosystem. Android is an ecosystem that can and is being monetised and yet Elop thinks WP7, which comes with royalties attached, has fantastic new sources for monetisation.

Elop's weird logic goes further, he sees a world of Android, IOS and WP7 as providing more choice than the world of Android, IOS, WP7, Symbian and Meego. Truly less is more.

Despite the grandiose WP7 announcement no date has been given for the launch of the first device. Nokia told The INQUIRER that the first handset may not have Windows Phone 7 rather a jointly developed future edition.

While Elop would not give a timetable for the first Nokia WP7 handset, Ballmer said the engineering teams were already working together.

Elop said that there were 200 million Symbian users in the world and that over the next few years 150 million Nokia phones will be shipped, and that a "transition" will take place to move them to Windows Phone. However the transition we expect is people ditching Nokia for Android.

In the press releases it said that under the new strategy MeeGo becomes an open-source, mobile operating system project and that it was about the "longer-term market exploration of next-generation devices, platforms and user experiences".

Yet in a truly bizarre announcement Elop said in the briefing that a Meego device would be launched as a "way to learn" and that for tablets Nokia might opt for a Windows tablet. Learn what exactly? How to give birth to a dead product?

Elop claimed that no Meego device would be launched without an ecosystem but The INQUIRER wonders who would want to develop anything for what is planned to be a one off device for market exploration.

Elop's decisions seem to be about doing his old pal Ballmer a favour, so The INQUIRER confidentally predicts that in about a year's time Elop won't be the CEO of Nokia anymore.

[CoDer]

Idiot Nokia CEO. Why Windows Phone 7 when the Android Ecosystem is already ripe.

[sm2by]

Apparently Elop didn't know about this;
Nokia + Microsoft= FAIL...

[SIZE="5"]Why Microsoft's Kin Phones Were Destined to Fail[/SIZE]
By Daniel Ionescu, PCWorld Jul 1, 2010 6:29 AM

Microsoft has discontinued the Kin phones line, just six weeks after it launched the devices. The company blamed low sales numbers, and was reluctant to say how many it sold exactly. But the Kin's failure comes as no surprise, with a troubled Microsoft playing catch-up in the mobile world.

The Kin phones were too pricey from the beginning. They weren't exactly smartphones, but they were priced like one. The Kin One cost $130, and the Kin Two cost $150 with a two-year Verizon contract (before a mail-in rebate). Verizon dramatically slashed Kin prices earlier this week by $100, with the Kin Two at a mere $50 and Kin One at $30.

But Verizon's price cuts were not enough. Microsoft targeted the Kin at teenagers, as an always-connected device for their social lives on Twitter and Facebook. This Internet connectivity however, came at a cost: Verizon's data and voice charges for the Kin ranged up to $70 per month, an amount most teenagers working at fast-food counters would struggle to meet for their phone alone.

Microsoft and Verizon didn't want to give any indication as to how many Kins they sold in the first six weeks of availability, leaving plenty of room for speculation. A rumor from Business Insider said that Microsoft sold only 500 Kins, while a CNet source was much more generous, placing the figure "south of 10,000." Nevertheless, such reports point to a low number.

Although cool for a teenager, the Kin phones arrived perhaps a year too late. An interesting revelation in this area came from Engadget's Joshua Topolsky, who claims that the device should have made it to the market 18 months ago--but the Kins were delayed, as Microsoft allegedly wanted the operating system on the phones to be based on Windows, instead of the Sidekick platform, which Microsoft acquired with Danger in 2008.

Plus, the Kin OS had no apps or maps, and paired with a price tag too steep for its target audience, the Microsoft Kin was pretty much dead on arrival. Why would a teenager want Microsoft's expensive hipster phone, when they could get, for $99, an iPhone 3GS with iOS 4 and join the iParty? Alternatively, Palm's Pre and Pixi Plus phones carry pricing similar to the original pricing for the Kins, but have more software features--making them a better deal than a Kin.

Microsoft said it would continue to sell the Kin through Verizon (it probably has plenty of the initial stock left over), but the company said that it is now focusing exclusively on the Windows Phone 7 operating system, arriving later this year. Let's hope Microsoft has better luck with that product.

[oj88]

I think it's too early to bash Elop for his decision.

As HTC's Jason Mackenzie said in an interview about Nokia's direction:

"Nokia's following a similar lead to what HTC's been doing, in not investing in our own platform, taking solid platforms and filling the gap to deliver a solid experience to the end user," Mackenzie told Seattle Times.

- http://www.techpinas.com/2011/02/htc...rtnership.html

Sneak peek at the upcoming Nokia WP7. It's actually not bad.





- http://www.techpinas.com/2011/02/nok...os-leaked.html

[Monseratto]

Sana ma-integrate nila ang Xbox live at windows mobile.

A 2009 article still echoes a lot on the state of the smartphone wars now. Android OS has zoomed into 1st during the last quarter of 2010, while Windows OS is biting the dust...

http://www.htcphones.net/android-vs-...-to-look-into/

If you are thinking that having an 8 megapixel camera and a 4″ touch screen makes any smartphone great, then you are wrong. Nowadays successful smartphones are determined firstly by their OS – better UI, more apps, easy to use and of course reliability built on latest hardware platforms.

Apple may be the game changer in the Smartphone industry, but it seems like Android will turn out to be the leader (we judge about it from the following 5 points). The arrival of Apple and Google into the mobile industry was quite unexpected but their leadership has already made them the top competitors in the market. As a result, previous brands such as Symbian and Windows Mobile are already losing the most part of their market shares. Why are we seeing such change in the trend?

The change in the trend is the result of consumer’s rising expectations from Smartphone. Previously considered to be the only device for corporate professionals, has now turned into a fashion statement and a gadget of geeks. Android and iPhone became a cult similar to iPOD, and has already become an identity of the people. In this competing environment, Microsoft is finding it hard to stand as a strong brand. Much of Microsoft’s failure comes from their reluctance to innovations and being the leader of the industry. Leaving iPhone behind, which has already gained 30% of the market share; it’s more reasonable to compare the Windows mobile with the new Android Phones.

So what are the advantages of Android over Windows Mobile? Here are the five key points, which make Android a better choice than Windows Mobile. It doesn’t sound fair to compare devices with respect to technologies because they can be upgraded and improved with time. Hence, it might be better to look at them with respect to their business and consumer values. Here are my fives.

1. Open Source Platform
The strongest point of Android is its Open Source Platform. Open software community is one of the largest communities that have been leading the industry and their mere presence makes the technology better. Android is based on Linux kernel whereas Windows mobile is based in Windows CE.

Open platform ensures continuous innovation and fairness in the product. Large support groups will always be present to help customers to figure out their problems and solving the issues. It also confirms large repository of knowledge which will allow each individual to put some of his/her effort in making the technology lot better.

On the other hand, Windows Mobile is similar to Windows and has a lot of legal bindings. Windows may have led the industry due to their initial domination but the current situation is quite different and changing. It’s a new field with new challenges and we have many great companies in the market which have potential to gain the highest place on the leadership. Unless Windows Mobile understands the importance of consumer’s demand, it has less possibility of increasing its market share.

Further, the increasing awareness of consumer over open platform will certainly promote Android. Hence its Android has a great PR value over Windows Mobile.

2. Android Apps Market
Smartphone is all about third party applications and applications developer. The new way to lead the industry is by increasing the developer base of Operating System because an OS without an application is not of a big value to the consumers. In the forefront Apple, with its app store, is sheltering more than 80 thousand applications. Blackberry has only about 1 thousand applications and Windows Mobile have only around 800 applications. Despite their effort to increase their applications in their store they have failed to do so. On the other hand, Android which is only in its infancy has already gained around 2 thousands applications.

Despite Windows leadership for some years they failed to grasp the potential of application store and were reluctant to provide them to users. But Apple changed this bag tradition. Though Windows finally made their Windows Market Place live they are too late in the game.

The developers are already starting to prefer Android due to its potential and openness. It can be inferred that due to their association with Open Software, Android is bound to be more popular among the hardcore developers. This provides a great opportunity for the consumer to take advantages of new application and technology.

3. Google Power Products (Google Voice and Google Maps)
The most important part of Android is its association with Google. Google has a long history of innovation and dominance over the internet. On the other hand, Smartphone has become more than just a communication device, it has become a portal to access internet, and there is no better company that Google to lead the way. Within months of its launch, Google has already brought groundbreaking innovations in the field of mobile computing with its Google Maps and its integration over internet.

Google Voice, an Internet based voice communication, is a revolutionary way through which people can communicate over the internet lines. Though it was rejected by Apple, it has become a major application for the Android phones. On the other hand, besides long dominance of Windows Mobile in Smartphone, they were unable to bring any such applications that would be rather fresh to gain more enthusiasm of the customers. As Google is involved, it’s obvious that it will aggressively promote Android’s application to be highly compatible with web content. This makes a fair bet to choose Android over Windows Mobile.

4. More Hardware Platforms
When it comes to operating System, it’s all about its acceptance from the mobile device maker. As Apple controls its OS with its iPhone, it will be rare to see any other device maker using iPhone OS. This is one area where other Operating Systems players could find its place. Initially many device markers adopted Windows Mobile but slowly they are moving towards the usage of the Android.

Currently Windows Mobile has around 13 different mobile manufacturers including LG, HTC (it also has already launched top Android phones), Sony Ericsson etc, whereas Android has around 18 to 20 companies including some of the top PC makers Dell and Acer.

5. Increasing market Share
Lastly, it’s all about being in the trend. Would you choose a technology that is not performing well in the market?

After the arrival of iPhone and Android, Windows mobile and Symbian have seen major falls in their market share. Research shows that Windows Mobile lost 70% of their market share though its newer version of Windows Mobile 6.5 is still struggling in the market. Symbian, the other major OS for majority of mobile on the other hand held devices saw 29% fall in the market Share. Symbian is Nokia’s own Mobile OS.

Currently, new Android powered Motorola Smartphone, Droid, has smashed the sales record by 250 thousand sales in the 1st week of its launch. This is a significant achievement for a new OS that establishes Android as a major player in the industry.

[oj88]

Sana ma-integrate nila ang Xbox live at windows mobile.

A 2009 article still echoes a lot on the state of the smartphone wars now. Android OS has zoomed into 1st during the last quarter of 2010, while Windows OS is biting the dust...

http://www.htcphones.net/android-vs-...-to-look-into/

Just so everybody's on the same page, Windows Phone 7 (WP7) is NOT Windows Mobile (WM). I've used Windows Mobile 6.x and it's nowhere near Widows Phone 7. They're both made by Microsoft, yes, but that's like comparing Windows 98 to Windows 7.

Windows Phone 7 was announced just last year and was made available locally just this year, so that 2009 article may no longer reflect the current phone OS climate. Maybe this move by Nokia would somehow springboard WP7 into real existence.

I don't work for MS, but I still believe that we should give credit where it is deserved. Besides, I love my Android phone so much right now. :D

As for the Xbox Live integration, you'd be happy to know that it's built into WP7: http://www.xbox.com/en-US/Live/Mobile/Home

[Monseratto]

Just so everybody's on the same page, Windows Phone 7 (WP7) is NOT Windows Mobile (WM). I've used Windows Mobile 6.x and it's nowhere near Widows Phone 7. They're both made by Microsoft, yes, but that's like comparing Windows 98 to Windows 7.

Windows Phone 7 was announced just last year and was made available locally just this year, so that 2009 article may no longer reflect the current phone OS climate. Maybe this move by Nokia would somehow springboard WP7 into real existence.

I don't work for MS, but I still believe that we should give credit where it is deserved. Besides, I love my Android phone so much right now. :D

As for the Xbox Live integration, you'd be happy to know that it's built into WP7: http://www.xbox.com/en-US/Live/Mobile/Home

Sorry about mixing the 2 into one basket. So Windows Phone 7 is starting from scratch as far as it apps content is concerned?

[jedi]

huhuhu.... paano na itong N8 ko... sabi ko na ba dapat nag samsung na lang ako in favor of android.... badtrip naman itong nokia. lagi naglalag n8 ko

[hein]

[ame="http://www.youtube.com/watch?v=w0-pxBZBvlM&feature=fvst"]http://www.youtube.com/watch?v=w0-pxBZBvlM&feature=fvst[/ame]
Windows 7 is not that bad, Its an interesting looking OS.

[oj88]

My boss bought the HTC Mozart last Friday. Earlier today, we tried to set it up to sync with our company's MS Exchange (email, calendar, tasks, and contacts). Half the time, it would timeout and not be able to sync (WiFi or 3G). We still can't figure out what's wrong.

Ironically, my Android phone works flawlessly with MS Exchange :D

Among the other quirks we found, no copy and paste and certain enterprise features are still missing. Well, to give credit to MS, I think they're working on an update to fix that.

[boybi]

No copy & paste? Is WP7 going the route of iPhone?

[Monseratto]

Anyone with a bricked Samsung WP7 phone?

http://www.bbc.co.uk/news/technology-12554499

Windows Phone update hit by bug
23 February 2011 Last updated at 14:29 GMT

Microsoft has withdrawn a software update for its Windows Phone system after it made some handsets unusable.

The problem appears to have affected a small number of mobiles made by Samsung.

Owners reported their phones crashing, and in some cases failing to start up altogether.

Microsoft said it was working to fix the issue and would send out a new update as soon as possible.

The download in question was the first update for Windows Phone since it launched last October.

"In some circumstances it renders the phone completely unusable and can't be restored to a previous version," said Leigh Geary, editor of Coolsmartphone.com.

"It is going to portray Microsoft in a bad light," he added.

Angry users shared their experiences of installing it on user forums.

"I've got an unmodified Samsung Omnia 7, now bricked," wrote one contributor to Microsoft's Answers site.

"My phone is currently unusable, even after hard reset," another user wrote on the same site.

Technical issue

In a statement, Microsoft said: "We have identified a technical issue with the Windows Phone update process that impacts a small number of phones.

"We have temporarily taken down the latest software update for Samsung phones in order to correct the issue and as soon as possible will redistribute the update."

Samsung Omnia 7 owner Alex Roebuck tried to upgrade, but found his phone became unusable.

He said it was unclear if he should take up the issue with his network provider or Microsoft.

"I do not want to be without my handset, so I have decided to wait for a few days to see if a solution can be found, either by Microsoft or the hacker community," he told BBC News.

The update problem comes at a bad time for Microsoft, as it attempts to grow its share of the lucrative smartphone market.

The company recently announced a partnership with Nokia to manufacture handsets running the Windows Phone operating system.