TOYOTA is now conducting a special-service campaign for Innovas produced between February and December of 2005, wherein the said vehicles can be taken back to dealers for a checkup and replacement of rear axles that were found to have not met durability standards.

Although no failures have been reported, Toyota is willing to replace those rear axles with brand-new and much-improved ones for free. Engr. Vitaliano Mamawal, Toyota vice president for customer service operations, said, “Toyota believes in providing our valued customers with vehicles of outstanding quality, safety and value. We are also committed to give your cars the best maintenance services for a pleasurable and trouble-free driving experience. We wish to thank our Innova customers who have already availed themselves of our Special Service Campaign and we would like to invite our other remaining customers for a service appointment at their nearest authorized dealers. For any inquiries, contact our Customer Service Assistance Center at 819-2912 or your dealer’s service department.”