Call Centers

[beintedos]

hi peeps, to those who have worked in a call center.. pls give feedbacks naman about the call centers uv worked in.. like starting salary, tha kind of training, etc.. thanx

[1.8T]

what callcenter are you applying for?, I did not actually worked in a callcenter but I develop, installed systems for it.

[ssaloon]

kelangan mahaba pasensya mo dahil pinagmumura ka ng mga irrate callers regarding numerous things e.g. their credit card was hacked, why is their bill so large, etc. all calls are recorded so you cant retaliate.

most call centers dont give part time jobs and require you to pay a bond or sign a contract that specifies you must work for at least a certain amount of time. failure to do so means you paying at least 20k++ to them for breach of contract.

pero sa simula palang, may bayad na, kahit training palang.

sa C-cube sa eastwood, my friend earns around 14k a month. don may part time. e-telecare wala ata pero mas mataas sweldo.

paki-correct nalang po kung may mali akong nasabi.

good luck! :D

[CaRGirL]

Call Centre in the Phillipines:

1. PeopleSupport Philippines (www.peoplesupport.com)
2. e-Telecare (www.etelecare.com)
3. Customer Contact Center (C-cubed) (www.c-cubeservices.com)
4. Ambergris Solutions (www.ambergrissolutions.com)
5. Sykes Asia (www.sykes.com)
6. Source One Asia
7. Customer Care Contact Center (CQuadrant) (www.cquadrant.com)
8. INFOnxx (www.infonxx.com)
9. Cybercity Teleservices (www.cctll.com)
10. Pilipinas Teleserv (www.teleserv.ph)
11. QInteraction (www.qinteraction.com)
12. Accord Customer Care Solutions (www.accordccs.com)
13. Contact World (www.contactworld.com.ph)
14. Parlance Systems (http://epldt.com/parlance.html)
15. Vocativ Systems (http://epldt.com/vocativ.html)
16. Incoho Philippines
17. Galileo Asia
18. Globalstride (www.webservasia.com.ph)
19. Easycall Communications Philippines (www.easycall.com.ph)
20. Asian Call Centres (www.asiancallcentres.com)
21. ENZICorp
22. Advanced Contact Solutions (www.acspacific.com)
23. Expercs Direct Communications (www.expercsdirect.com)
24. Immequire Philippines (www.immequire.com)
25. Telephilippines (www.telepeformance.com)
26. SVI Connect (www.sviconnect.com)
27. SMi Services
28. Acallade International
29. Call Asia
30. iPeople (under development)
31. Reese Brothers
32. BCD Pinpoint

copied from: callcentrevoice

[beintedos]

thanx cargirl.. this will help a lot!

[beintedos]

it cud also be helpful if som1 cud give figures of the starting salary of the different call centers above.. i know its kinda rude to ask abt salaries.. la lang m just wonderin.. thanx a lot in advans peeps!:D

[Macky]

Friend ko P18K daw a month.... OK yun a tapos marami syang binanggit na benefits.... galing din nung mga foreign-based companies na may call-centers sa atin. Sa US na lang you can not find anyone who will work for a call center with a pay of $360 a month. Kaya siguro sa Pinas na lang sila nagtatayo ng call centers. Kahit dagdagan pa nila ng mga fringe benefits on top of the P18K salary, less than $450 pa rin yun a month na walang kukuha dito sa US.

Kaya lang anong career meron ka after call centers?

[ssaloon]

IMO, di mo pwede icareer ang call center eh. pang part time, pwede pa. no offense po sa mga nasa call center.

peace! :D

[CaRGirL]

sa mga call centers, fast paced, bilis ng pag UP ng salary... meron nga jan, matagal na sa work nila hindi pa nila nakukuha yung GANUN kalaking sweldo... pero totoo, walang mangyayari sau sa call center, hindi mo pwede icareer... pero what can we do, taghirap ang buhay ngayon, kelangan ng pera, dun ka na lang sa mas madali ang paglaki ng sweldo diba... hirap ata maghanap ng matinong trabaho ngayon...

IMO... :mrgreen:

[ultra-magnus]

some call centers have very technical accounts. Kung IT related na technical, you can learn alot really fast. So medyo may carreer opportunities. Just don't go for customer service or some zombie non challenging account.