Very poor Service(Toyota Shaw Blvd.)

**1997** · July 13th, 2008 10:58 PM

Few months ago nakita ng brother ko na may nag leleak ng gas sa may ilalim ng innova namin... So sa takot niya dinala niya sa pinaka malapit na talyer then what the talyer did is to seal it sa isang radiator shop(Province po kasi)... then kanina nakita nanaman niya na nag leleak ulet... So I suggested to bring it to Toyota Shaw Blvd para ma repair... Eto na ang kinaiinit ng ulo ko....

Upon inspection sabi nung taga toyota Factory deffect daw and cover by waranty... Then ang sabi since pina tapalan na hindi na daw cover ng warranty... Ang Stupid diba... Ano gusto nilang gawin namin hayaan tumulo lang yung gas and Pray na lang na hindi mag spark at umapoy yung Innova sa lansangan habang papunta sa TOYOTA SHAW BLVD.... Then eto pinaka maganda hindi daw nila matatangap for repair or replacement today kasi Sunday although open sila pati service, balik na lang daw on Monday (Nag leleak nga yung Gas)... Bakit kaya may mga taong sobrang kitid at sobrang BOBO...

I'll Never Buy another toyota Car sa Toyota Shaw

... I'll suggest you do the same... Because Before namin kunin yung Innova namin eto na notice namin, Damiing stain sa ceiling pati fortuner ng boss ko may paso pa nga ng cigarette eh... And im 100% sure Display unit yung binigay sa amen(kasi nilagyan ko ng mark nung 3 days before ng schedule for released ng innova namin)... Bukod dun Very Bad Service Even nag pa schedule ka na for simple change oil 1 day pa rin bago ma released sasakyan mo(nag pa schedule ka pa ganun din naman kahit walk in ka lang)... BTW Base eto lahat sa Personal Experience ko...

Although mabait yung sa insurance nila and priced reasonably plus sila mag sasabi kung saan insurance company na ok(they cave me coverage na .5% lang participation and cover yung fortuitous events plus towing and etc)...

(im not sure kung pwede etong ginawa ko pero pag hinde mods pa delete na lang po)

**ghosthunter** · July 14th, 2008 12:18 AM

The warranty issue might be "fixed" if you were to get your lawyer to issue a letter regarding warranties, the lemon law and a mention of a possibility of the issue being forwarded to a good friend in one of the leading the newspapers in the metro.

**from above** · June 14th, 2010 06:40 AM

This opinion I share in other threads: Casa check ups we, oh, so conscientiously try to keep up, with exorbitant costs and with schedule-bending appointments, have just become a means for car dealers to make more money. The 3-YEAR or 100,000 KM WARRANTY IS A BANE TO CONSUMERS as car dealers have become less compelled to deliver quality (defect free) units. Instances of factory defects (and many they have been lately) are but the threatening attest that you ought to subscribe to their profitable after-sales services lest you lose your warranty! Ironically, and much much more often than not, a defect of [however new] any vehicle will only have these dealers inconveniencing you with car-less days and even extra charges at your attempts to invoke warranty!
Note: The Lemon Car bill is still dead. There is no law protecting car consumers right now.

**p_borj** · June 17th, 2010 11:04 AM

ang mahirap sa mga car buyers, talagang umaasa sa warranty hehe in which dahil ayaw mong mawala ang warranty nang sasakyan mo, palaging sa CASA ka nagpapa-service. sa CASA ka nagpapaservice in which "taga" ang pricing so uubusin kaagad ang pera mo.

and for example may nasira sa car mo, you want to claim your warranty ASAP. ang kaso ngayon, hahanapan ka nang lahat nang klase nang butas para hindi ma-grant ang warranty and there it goes (your warranty not granted hehe).

An Example : You have a brand new car with 3 years warranty. At 28k km, nasira ang clutch mo. So punta ka nang CASA para mag-claim nang warranty. Pagpunta mo doon, malalaman mo lang na hindi na pala sakop nang warranty ang clutch mo dahil hanggang 25k km lang pala ang warranty nang parts nito. (Hindi ipinapaalam sa consumers ito pero nasa manual although ang alam nang consumer 3 years warranty for all parts).

Sabihin nating na-claim ang warranty mo, yung parts ay free, yung labor tatagain ka naman nang todo.