Either walang kwenta ang system of record, or walang link ups between different systems. That's the break Chief PNP should be looking at.

I'm quite sure SPO10 knew of this kaya he crept up within the cracks and appealed of something that the other could not block.

Parang system ng LTO for processing licenses. They can check within their network whether or not they have reason not to reissue you a license -- like an unpaid traffic ticket, perhaps. This should be the same type of system employed for these sorts of cases.