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March 18th, 2014 09:48 PM #11The boy's mother, Regin de Guzman Palileo, said despite her pleadings and explanation of the medical emergency, Rotanel insisted that the airline had the right to offload any passenger using a damaged passport.
Palileo said her son used the same passport in their last travel to United States but did not encounter any problem.
She also accused Rotanel of being rude by shouting at them when they insisted and explained why they should be allowed to leave.
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