Any feedback sa insurer na to? Sa claims and premiums?
Client kami neto and naka-claim na din sa first year dito.Mabilis lang ang claiming process basta complete lang ang paperworks. 1 day lang approval nila. Hindi ko lang alam kung matagal na ba to sa lagay na to kasi wala pa akong experience sa ibang insurance company pero for me ok naman service nila.
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Yung boss namin eto rin ang insurance nya. Wala naman syang kinikwento na bad experience nya. Kaka claim lang din nya nitong january. Nabangga kasi sya ng motor. Bukod sa gasgas sa fender, door , tanggal din buong side mirror assembly nya.
ito ang insurance ko ngayun pero pinapahirapan ako ngayun nito dahil dun sa auto insured ek.. ek daw nila
My experience has been negative. Slow to approve and practically no communication. Had to keep calling them over and over and over until finally approval was sent after over a month. 3PL was also as bad. I had to constantly communicate with the 3rd party for them. WTF. Stay away. Far, far away.
Six months inabot yung total loss claims ko sa kanila, 3 months halos sa casa problema kasi di nila ma finalize yung repair quote, 2 months bago naka submit ng final quote yung adjuster nila, 1 month bago nailabas yung check. Mas iniiwasan ko yung insurance na mabilis maglabas ng LOA pero matagal maglabas ng check o bayad.
Charter pung an is the previos philippine charter. Another Insurance arm of the metrobank group (Gt Capital)
My exerience is opposite naman. Ang bilis nang LOA at cheque. I guess depende sa naghahawak talaga.
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I don't doubt it bro. Baka nga minalas lang ako sa adjuster and claims officer. But am gonna switch all the same just to be sure.
This just really left a bad taste in my mouth. Bihirang bihira ako magclaim. Last claim ko was 14 years ago with another company. Was nowhere near as inconvenient as this.
There's also an infuriating detail on their part that was to blame for a big chunk of the delay that I won't mention.
This insurance is horrible. 5 months hanggang ngayun hindi pa din naaprove ng claim namin. Everytime na mag fofollow up kami pa ibaiba ang sinasabi. Last nov 9 pinuntahan namin ulet sabi LOA na lang kulang. Then nag follow kami ulet today sabi for approval pa daw estimate. Sobrang nakakainis. Where thinking of consulting a lawyer na para ma assist kami.