AUDI Lemon Car

[french]

MANILA, Philippines–A test case invoking the Philippine Lemon Law, the new legal protection for Filipino consumers who purchase new motor vehicles that turn out to be defective, has been filed in the Department of Trade and Industry (DTI).

Named respondents in a complaint filed on Sept. 22 by businessman Ricardo Nolasco Jr. were Mandaluyong City-based Audi Motorcars Inc. as the manufacturer and PGA Cars Inc. as the dealer.

Nolasco, a retired Air Force colonel and resident of Muntinlupa City, sought the replacement of the brand-new Audi A6 3.0 TDI he had bought on May 30 due to defects that could not be repaired despite multiple returns to the dealership.On Aug. 27, Nolasco sent a demand letter to Benedicto Coyiuto, the Audi Philippines head, invoking his rights under the Philippine Lemon Law and the 1992 Consumer Act of the Philippines under RA 7394.

When Audi and/or PGA did not heed his demands, he filed the case in the DTI, which under the law has jurisdiction over cases involving disputes covered by the Philippine Lemon Law.

New lemon law put to the test | Inquirer Business

[red_one]

ang ganda ng kotse ni retired colonel ah. reminds me of the PNP chief tuloy.

[bloowolf]

There is justice in this world! Next will be the BIR sniffing at his door step.

[supercar10]

Any update regarding the matter? I'm quite curious to see if this lemon law actually works and protect us consumers.

[111prez]

Ito ang sagot ng PGA: Audi Motorcars responds to ?Lemon Law? complaint | Motoring, Business Features, The Philippine Star | philstar.com

[Stigg ma]

isang buan di na claim?

tska iba ang complainant sa owner???

[Syuryuken]

potek dummy na naman

[beginnerz]

potek dummy na naman

Uso na ngayon yun eh

[foresterx]

nag rereklamo na hindi gumagana cd player eh pirated naman pala ang sinalpak.:bwahaha:

[JR318]

My beach resort pa sa pagudpud ilocos norte yan HANNAS BEACH RESORT AND CONVENTION CENTER bka hindi sa knya nakapangalan..hahaha

[supercar10]

Ito ang sagot ng PGA: Audi Motorcars responds to ?Lemon Law? complaint | Motoring, Business Features, The Philippine Star | philstar.com

Obviously, there are two side to the story but if this is the last update then disappointingly this "lemon law" has failed the consumers (I was hopeful, but not really surprised of the outcome). This isn't much of a resolution. Nag-deny lang ulit yung car company (Audi). And not only that, I find it even more disturbing na Audi-ph would also bring up and/or attack the complainant by saying the car isn't even under his name. Ano gusto nila palabasin?

Definitely not going to buy nor recommend to family and friends any Audi cars in the near future if this is the kind of people you would be dealing with.

[Yuki13]

In a decision dated March 2, 2015 and penned by adjudication officer Ronald Calderon, the DTI found Audi Motorcars Incorporated and PGA Cars Incorporated (the local distributor of the German luxury automobile in the country) “jointly liable for the imperfections” of an Audi 6 3.0 TD, which was bought in May 2014 by Ricardo L. Nolasco Jr.

Audi/PGA should replace the “lemon” Audi with a similar one “in a perfect state of use or reimburse the amount paid, with monetary updating,” the decision said.

Replace ?lemon? Audi, DTI orders car dealer

[niky]

What's funny is that, under the IRR for the lemon law, the dealer should have had more chances to fix the car.

[JohnM]

Apparently the car was bought before the implementation of the Lemon Law. They used the Consumer Act which only gave the dealer 30 days to fix a complaint.

Dimagiba clarified though that DTI did not use as legal basis the Philippine Lemon Law since the vehicle was bought in May, and the law was enacted in August 2014.

Thus, the Consumer Act was used as the legal basis, citing Article 100, "if the imperfection is not corrected within 30 days, the consumer may alternatively demand the options provided.

[niky]

Apparently the car was bought before the implementation of the Lemon Law. They used the Consumer Act which only gave the dealer 30 days to fix a complaint.

Yun nga... which means the guy was lucky... I think Lemon Law provides a bit longer, as well as the three(?four?) strikes rule.

[JohnM]

12 months or 20k kilometers, 4 strikes, 4 wheelers only.

Republic Act No. 10642 | Official Gazette of the Republic of the Philippines

[yebo]

hay buhay!

mine, 1st strike at 5300 km/5 months after purchase. 2nd and 3rd last december lang. then 4th strike 2 weeks ago lang at 9253 km. same problem, turbo-turbo-turbo-turbo. well, turbo hose yung strike 3 so maybe not counted hehehe. turbo plus intercooler yung strike 4.

kaso purchased in february 2014, lemon law took effect august 2014. di rin sakop ng consumer act, more than 30 days bago lumabas ang sira. tawa-tawa na lang, walang magagawa e.

[Syuryuken]

hay buhay!

mine, 1st strike at 5300 km/5 months after purchase. 2nd and 3rd last december lang. then 4th strike 2 weeks ago lang at 9253 km. same problem, turbo-turbo-turbo-turbo. well, turbo hose yung strike 3 so maybe not counted hehehe. turbo plus intercooler yung strike 4.

kaso purchased in february 2014, lemon law took effect august 2014. di rin sakop ng consumer act, more than 30 days bago lumabas ang sira. tawa-tawa na lang, walang magagawa e.

bakit yung Isuzu Trooper na mahigit isang taon na-refund naman. pa media mo na yan!

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hay buhay!

mine, 1st strike at 5300 km/5 months after purchase. 2nd and 3rd last december lang. then 4th strike 2 weeks ago lang at 9253 km. same problem, turbo-turbo-turbo-turbo. well, turbo hose yung strike 3 so maybe not counted hehehe. turbo plus intercooler yung strike 4.

kaso purchased in february 2014, lemon law took effect august 2014. di rin sakop ng consumer act, more than 30 days bago lumabas ang sira. tawa-tawa na lang, walang magagawa e.

bakit yung Isuzu Trooper na mahigit isang taon na-refund naman. pa media mo na yan!

[yebo]

bakit yung Isuzu Trooper na mahigit isang taon na-refund naman. pa media mo na yan!

binigyan mo ako ng pag-asa! so pwede kahit purchased before august 2014?

may isang repair attempt pa sila e. sabi ko pag release sa akin ng unit ifu-full tank ko tapos ihahataw ko ng naka-4L sa farm. tawa lang naman sa akin, okay lang daw.

[crazy_boy]

Yebo, pwede yata yung case mo sa consumer act. naka indicate kasi kailangan maiayos within 30 days. not 30 days from purchase. so pasok dapat yan. try to consult with DTI. baka pwedeng refund nalang. just in time sa all new hilux