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May 27th, 2013 09:59 PM #271sir.. ang alam ko sa Toyota Shaw Service.. hindi mo nakikita ang kotse mo habang ginagawa kaya hindi mo alam kung ano ang status ng trabaho.. kung ginagawa ba talaga o hindi.. at ang pinakanakakatakot dyan baka mamaya may gawing kalokohan sa kotse mo tulad ng kahoyan ng parts.. wag naman sana.. nangyari na sakin yan pero hindi sa Toyota kundi sa Diamond Q. Ave.. kaya ito ay unsolicited piece of advice lang..
I would suggest sir na pumunta ka dun sa casa na kung saan nakikita mo ang kotse mo habang ginagawa.. marami ng casa ang ganun ang setup.. in that case walang lusot ang mechanic kse pwede mo panoorin habang ginagawa nila yung kotse mo.. at pwede mo ireklamo pag may di ka gusto sa nakikita mo..
In my case.. sa Toyota North Edsa ako nagpapagawa at sa agent ko rin ako nagpapa appointment.. then meron akong narereceive na text from Service department for confirmation ng appointment.. usually first thing in the morning ang kinukuha kong schedule * 7AM for two reasons
1. Less traffic
2. Fresh pa lahat ng tao sa casa especially the mechanics
then pwede mo panoorin habang ginagawa kotse mo.. in my case nasa harap ko lang kotse ko habang ginagawa.. halos isang dipa lang ang layo sakin behind a glass wall.. kaya hindi pwede petiks ang mga mechanics..
so far lahat ng PMS ko walang hassle at lahat on time ang trabaho.. isang oras lang tapos ang PMS..
regarding sa discount.. meron din yan pero kelangan mong i print yung discount coupon from their website then present mo sa SA mo.. 10% parts and 5% labor..
lastly.. as per the recommendation ng ating mga ka tsikot dito sa thread.. avoid car wash sa casa after ng PMS kse nagagasgas lang..
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May 27th, 2013 11:31 PM #272Thanks for the tips, homhomnova.
Actually, Toyota Shaw has the same glass wall you were describing where customers can see their vehicle being worked on by the mechanics. I wasn't able to completely see everything that the mechanic was doing though because I was watching the Pacers vs. Heat game. I'll pay attention more closely next time.
I didn't have to print the discount coupon from the website because my agent said that I'll get a 10% discount everytime I have my vehicle serviced there. It was part of the deal we made before I bought it. Thanks for letting me know about the coupon online though. Is the coupon a one-time use only kind of coupon? Or can I print and use it everytime I bring my vehicle for the PMS?
About the car wash after PMS, I inspected my vehicle before I left the dealer (which I always do after having my car washed/serviced) and I didn't see scratches or any other surface damage. Could you direct me to the thread where our fellow tsikoteers experienced something like that so I can avoid that dealership please?
Thanks again!
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May 28th, 2013 08:34 AM #273sir.. I don't remember if that was in this thread or in the Toyota Innova Owners thread.. I just read through it when I was backreading..
yung sa discount coupon.. you can print it everytime na magpapa pms ka then present mo sa SA.. kelangan yun kse iaattach yun sa billing/invoice..
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May 28th, 2013 09:48 AM #274
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May 28th, 2013 10:02 AM #275
^
don't avail of the casa car wash/detailing sa labas na lang..... mas pulido nag gawa.
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May 30th, 2013 01:39 AM #276Just had our 1k PMS at Toyota North Edsa, Change Oil lang...Used Regular Mineral Oil and palit ng Oil Filter. buti nalang di sila nag aalok ng kung ano ano na additives, tsaka wala sila additional charges like POL and Misc... Total Damaged 1,637.
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May 30th, 2013 06:45 PM #277
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May 30th, 2013 10:45 PM #279ang SA ko ay either si Tolits (counter 5) o si Aris (counter 6).. pero based on my observations.. mukang ok lahat ng SA sa Toyota North Edsa kse lahat ng customers happy at nakangiti when they get back their cars.. including me..
yung discount coupon.. pwede mo iprint yung sa website ng Toyota Balintawak then present mo sa SA.. bale 10% parts at 5% labor ang discount..
one thing lang na di ko pinapagawa sa kanila ay yung car wash after ng PMS.. although hindi ko pa sinubukan na ipa car wash sa kanila..
but overall.. ok sila.. hindi sila nambobola ng customers at hindi sila nag aalok ng kung ano ano pag hindi kelangan..
btw sir.. suggest ko lang.. magpa set ka ng appointment para hindi ka na pipila at kunin mong schedule ay early in the morning around 7am.. simply because no traffic at fresh pa ang mga tao sa casa especially yung mga mekaniko..
so far.. wala pa akong hassle na naeexperience sa kanila..
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May 30th, 2013 10:49 PM #280
Daming issue ng SU7:grin:
Xiaomi E-Car