How do you find Toyota after service?

[RR27]

for 1k pms of my innova, so far wala pa akong masabi sa service ng TOYOTA GENSAN pina_ulit ko ang rustproofing, free of charge, by monday makukuha ko na plates ko!!! kaya nga sabi ng ibang guru's dito ''make friends with them''

[Enrikez]

Make FRIENDS talaga yan ang pinakaimportante, maski sa aking negosyo once na naging mabait ka at galante[ :-) ]na client syempre mas magandang asikasuhin.

OT.

Dito naman sa Honda Cars Cavite ang babait ng Staff doon, madalas tumatawag pa sa akin yung sa Service nila at tinatanong kung ok ang oto ko.

[reiji0463]

Just want to share my experiences with Toyota Shaw.
I have been a customer for more than 10yrs now.
I have my third Toyota an Innova which I also bought from Toyota Shaw.

1. Plates - I always got it in 3weeks or less.
2. Reminders for PMS - before they give me a call but for last 4yrs text na lang
3. PMS Schedule - I always call for appointment and they have never failed to complete my PMS on time. And they always inform me pag tapos na by phone call, inform din ang total bill.
4. During PMS I never remove any thing inside my car (coins, sometimes my money bills pa, stuff toys, pillows, other accessories like flashlights, locks, air compressor) pero so far after 10yrs wala pang nawawala.
5. Pinaka-bad experience ko sa Toyota Shaw ay yung skirts ng Innova ko...may mga portions na humiwalay sa pagkadikit...pero inayos naman nila without any charge.

[jaspi11]

Just want to share my experiences with Toyota Shaw.
I have been a customer for more than 10yrs now.
I have my third Toyota an Innova which I also bought from Toyota Shaw.

1. Plates - I always got it in 3weeks or less.
2. Reminders for PMS - before they give me a call but for last 4yrs text na lang
3. PMS Schedule - I always call for appointment and they have never failed to complete my PMS on time. And they always inform me pag tapos na by phone call, inform din ang total bill.
4. During PMS I never remove any thing inside my car (coins, sometimes my money bills pa, stuff toys, pillows, other accessories like flashlights, locks, air compressor) pero so far after 10yrs wala pang nawawala.
5. Pinaka-bad experience ko sa Toyota Shaw ay yung skirts ng Innova ko...may mga portions na humiwalay sa pagkadikit...pero inayos naman nila without any charge.

very good experience, bihira ang ganyang casa
ako sa toyota makati ang gusto ko lang nalalapitan ko oto ko habang ginagawa pero sa mga tao wala akong tiwala..dahil lahat ng pwedeng bulatlatin at kalikutin kakalitkutin...di ko naman nilalahat madalas ganun ang obserbasyon ko sa service crew ng toyota makati kasi alam ko ang lagay at pwesto ng mga gamit ko sa console box, center console gamit ko sa back seat...talagang ginagalaw.....meron na nga ata akong nawalang gamit dun nalaman ko na lang na nawawala after a month ng gagamitin ko na di ko na makita sa oto ko

[_Qwerty_]

+1 din ako sa Toyota Shaw.. dyan ako nagpapa PMS.. ok kausap yung SA ko.. tapos pag may request ako.. ginagawa naman agad.. 2x na ako nagpa warranty claim.. wala naman problema.. pati yung head nang Customer Service nakausap ko na din..

Just want to share my experiences with Toyota Shaw.
I have been a customer for more than 10yrs now.
I have my third Toyota an Innova which I also bought from Toyota Shaw.

1. Plates - I always got it in 3weeks or less.
2. Reminders for PMS - before they give me a call but for last 4yrs text na lang
3. PMS Schedule - I always call for appointment and they have never failed to complete my PMS on time. And they always inform me pag tapos na by phone call, inform din ang total bill.
4. During PMS I never remove any thing inside my car (coins, sometimes my money bills pa, stuff toys, pillows, other accessories like flashlights, locks, air compressor) pero so far after 10yrs wala pang nawawala.
5. Pinaka-bad experience ko sa Toyota Shaw ay yung skirts ng Innova ko...may mga portions na humiwalay sa pagkadikit...pero inayos naman nila without any charge.

[puroy]

Just had our Vios' head unit repaired. It was still under warranty at 2.5 years. Didnt pay anything. It just took a long time. Mga 2 to 3 weeks.

This was at Toyota Otis.

ditto.
no bad experienced from toyota otis.
have availed the 1k and 5k pms of our avanzki. kung ano lang yung sinabi ko na gagawin, yun lang ginagawa nila. no add-ons like fuel treatment or 4 liters of oil.

[leonleon]

[quote=userfriendly;1138191As for the plates, its more of LTO's fault. AFAIK, it really takes a long time for LTO to release the plates.[/quote]

My experience with plates is quite the opposite. May mga dealer dyan na kaya within 1 week of getting your unit labas na yung plate. So it's not so much the LTO as the dealer that's cause of the delay. And as per experience, matagal na talaga ang 1 month. You should complain na.

[Indiosbravos200]

My experience with plates is quite the opposite. May mga dealer dyan na kaya within 1 week of getting your unit labas na yung plate. So it's not so much the LTO as the dealer that's cause of the delay. And as per experience, matagal na talaga ang 1 month. You should complain na.

Interesting that you have mentioned this. My friend and I recently bought brand new cars from Honda and Toyota, respectively. Both cars were processed and released almost the same time but my friends car plates were released a week ago pa. Mine is still pending. I told my friend about this and he mentioned his dealer was proactive in doing ffups which could have made the difference. I am just concerned that delay in not coming from LTO but from the dealer. I got my unit from Otis btw.

Aside from this. I think Otis is relatively ok but I might be moving casa for my 5K PMS since its really out of my way home (Alabang). Heard several horror stories regarding Toyota Alabang so I will be avoiding that casa like the plague. Im looking into Toyota Pasong Tamo or Makati, as alternatives.

[kevinworld]

Very bad service also here in Toyota Cebu. They hire and use untrained personnel. The last time they cleaned my aircon, My aircon died after a week. My friend also drive his car home without the brakes when he had his 25,000PMS

[meledson]

Hit or miss. Sometimes good, some times bad.