Poor service/fraud at Suzuki UN Ave

**kai s.** · September 18th, 2018 02:11 PM

Originally Posted by SoleusBB

Teka, ano ba ang kasama sa warranty coverage ng Suzuki?

-typical kasi is cost ng part replaced under warranty (if found defective)
-and perhaps labor ng installation ng part na yun.

Everything else would probably be extra, and charged accordingly. Wala naman daw problema eh, right? So no defective part was replaced.

I'm not sure ung ano ginawa sa Ertiga mo, pero parang nilagyan lang ata ng belt dressing (description mo is "grasa"*) & ni check kung nasa tama yung tension ng belt. Baka nga chargeable yun as extra.

Honestly, tingin ko, baka di lang kayo nagkaintindihan.

===
*You don't put "grease" on rubber parts, masisira ang rubber.

In my experience kasi, pati labor walang charge. When I've had things checked, greased, replaced, basta under warranty, kahit may drive test pa. Nung nag check engine light ako, the diagnosis alone would have cost 1-2k but no charge daw since covered naman. Kaya I make sure to just tip the mechanics. I sometimes also bring them food. haha.

Pro tip na rin 'yan. Cultivate a relationship with your casa. It'll do you wonders and save you lots of headaches. Kahit nga sa PMS ko may mga hindi nilalagay yung head mechanic sa list of charges eh or mas mababang service charge nilalagay nya.

**BlancNoir** · September 18th, 2018 02:33 PM

Originally Posted by 12vdc

Nilagyan grasa ang belt??

I just buy parts at Zuk/Nissan UN because i don't trust the workmanship.

Baka yung bearing or pulley. Hehe

**SoleusBB** · September 18th, 2018 02:43 PM

Mmm... yes.

Mahirap din kasi pumunta na lang basta basta sa mga mechanic na not being too knowledgable sa vehicles. You can be really taken "taken for a ride" minsan. Listo and sharp ka lagi dapat diyan.

Pwedeng pasama ka sa may alam, or ask around muna din so you can make smarter choices.

Then when you visit, ask clearly:
-whats wrong;
-what's going to be done;
-why is it necessary; and (ultimately)
-how much will everything cost.

Pag di ka sa satisfied, pa 2nd or 3rd opinion ka pa elsewhere.

I usually slam the casas (di kami bilib), pero may nagging feeling ako here, hindi talaga nagkaintindihan.

**SoleusBB** · September 18th, 2018 02:48 PM

Or, gutom na si Dane at the time kaya napa-oo na lang sa almusal

**chronicle** · September 18th, 2018 03:10 PM

*ts
so ginalaw ng mga casa boys ang sasakyan mo without your approval?

**_Qwerty_** · September 19th, 2018 09:20 AM

maganda ba yung SA?

**dr. d** · September 19th, 2018 09:44 AM

Originally Posted by danegoesonline

I will not recommend Suzuki UN Ave.
My issue was "squeaking noise". In warranty 2 years old unit.

Napakagaleng ng sales pitch, "Sir dalin niyo nalang dito yung unit para maicheck libre naman ang checking"
Grinasahan lang ung belt kasi okay naman daw ang bearing at belt..
Maya maya chinarge ako 700.
*in my mind* Akala ko ba free? Wala namang usapang magbabayad ako. Pero anyway walang diskusyong naganap at nagbayad ako.

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i wouldn't grease my belt or any lubrication, at all.
i'd look for the cause, which usually has nothing to do at all with the belt.

squeaking belt? after going thru a flood or big puddle?
that's "usually normal", if at all. na-dulas lang ang belt dahil na-basa.
just tighten it, if at all.

if the sound appears upon starting the engine from cold, then disappears a few minutes afterward, i would bet on a bearing.

the 700 bucks was probably the cost of the lubricating agent "that they used".

**danegoesonline** · September 19th, 2018 10:19 AM

Nagstart nga nung linusong ko sa baha. Hindi nag aappear yung ingay sa simula so hindi bearing. Umiingay lang hindi naman masyado maingay pag long drive na or mainit na.

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**dr. d** · September 19th, 2018 10:29 AM

Originally Posted by danegoesonline

Nagstart nga nung linusong ko sa baha. Hindi nag aappear yung ingay sa simula so hindi bearing. Umiingay lang hindi naman masyado maingay pag long drive na or mainit na.

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good belts should not make ingay, anytime.
not when engine is cold. not when it's hot. not after long drive.
"something else is making that ingay."

**danegoesonline** · September 19th, 2018 10:36 AM

Originally Posted by dr. d

good belts should not make ingay, anytime.
not when engine is cold. not when it's hot. not after long drive.
"something else is making that ingay."

Sabi nung mekaniko sa casa, dirt daw kaya grinasahan ng konting amount ung gilid ng belt but sa,e issue. Pina check ko sa motech at sa casa, ok daw ang belt e. Tingin mo doc, palitan ko belt?

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