Globe Internet Service and DSL Sucks!

**papi smith** · November 13th, 2020 07:00 PM

Wtf?! 1yr 7mos may upgrade? I think they don't want you to shift when your lock in expires in 2 years. Ako 7+ years, nada.

**yubby24** · November 13th, 2020 07:54 PM

Originally Posted by papi smith

Wtf?! 1yr 7mos may upgrade? I think they don't want you to shift when your lock in expires in 2 years. Ako 7+ years, nada.

Di ko talaga alam sa kanila. Pero, it's still free kaya no problem. Hehe. Okay pa naman si wife sa online classes nya. Wala akong naririnig na reklamo kahit nanonod pa ng 1080p youtube videos yung anak ko.

**misseksaherada** · November 14th, 2020 12:22 AM

Originally Posted by 12vdc

^Install ka GlobeOne app then doon ka file ng complaint or service upgrade. May chat feature din if you can't e-mail talk2globe(talk*globe.com.ph)

Since September Sir nagrereport ako sa GlobeOne at Globe At Home mobile app nila, pati kay Ghie and Globe At Home messenger, pagpunta sa physical store at ngayon Globe Appointment.. Di ko na nga alam ano pa ba hindi ko ginagawa..
Pero yung "permit issue" talaga yung shpw stopper tingin ko..

Originally Posted by yubby24

Di ko nga alam pano sinukat ni Globe yung loyalty na sinasabi nya kasi 1 year and 7 months pa lang yung plan ko sa kanila. 2nd upgrade na nila ito actually. Nag-apply kasi ako noon 5mbps pa lang ang advertised speed nila. Tapos parang mga April o May yata this year naging 10mpbs tapos this week naging 15 na.

Taga-Pinagbuhatan, Pasig po ako. Regular subscriber lang ako hindi VIP hehe.

Bakit ganun.. Lalo ako nainggit!! Hahahahaha

Bill 122 latest Bill number ko 10+ years walang ganyan.. Di kaya yung upgrade ng Globe inuna sa Pasig area.. Gusto ko tuloy umasa..

**12vdc** · November 15th, 2020 03:45 PM

Originally Posted by misseksaherada

Since September Sir nagrereport ako sa GlobeOne at Globe At Home mobile app nila, pati kay Ghie and Globe At Home messenger, pagpunta sa physical store at ngayon Globe Appointment.. Di ko na nga alam ano pa ba hindi ko ginagawa..
Pero yung "permit issue" talaga yung shpw stopper tingin ko..

What kind of permits? Baranggay permit, subdivision permit, permit to work LGU restrictions? You can ask them for the challenges and reasons baka makatulong ka. Kung sa building yan and your'e a tenant, you may have to file permit at the building admin. Baka hinihingan ng swab test yung tech and contractor refused- baka pwede na rapidtest or fit to work health certificate. Always ask for reference number para documented everytime may complaint ka, also you can ask them to survey or nearest facility for the possible upgrade.

**JohnM** · November 15th, 2020 05:20 PM

Nung nag offer sila ng upgrade from 1599 15mbps 500gb cap to 1899 25mbps unli a few months before my contract expired sinigurado ko talaga na walang lock in before agreeing. Been a subscriber since 2014.

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**misseksaherada** · November 17th, 2020 08:00 AM

Originally Posted by 12vdc

What kind of permits? Baranggay permit, subdivision permit, permit to work LGU restrictions? You can ask them for the challenges and reasons baka makatulong ka. Kung sa building yan and your'e a tenant, you may have to file permit at the building admin. Baka hinihingan ng swab test yung tech and contractor refused- baka pwede na rapidtest or fit to work health certificate. Always ask for reference number para documented everytime may complaint ka, also you can ask them to survey or nearest facility for the possible upgrade.

Subdivision Sir 12vdc.. Nagloko nga internet connection ko buong Sunday hanggang kahapon.. Intermittent, lagi ako nadidisconnect.. Buti na lang kagabi, mga 6PM nag-visit Globe Tech dito mukhang madami kami na nagrereklamo dito.. Parang nagbahay-bahay sila.. Ang workaround ni kuya, tinanggal nya splitter wala muna landline diretso connection nung net ko.. Gumana naman, stable na internet.. Pero naipakita ko sa kanya na kapag tawagan pa din landline number ko madi-disconnect internet connection.
Tapos binigay ko yung picture nung request ko for Fiber Upgrade, ifollow up daw nya.. Sana nga..
Then nanghingi ako update dun sa permit issue, binayaran na daw yun ng Globe pero may sinasabi pa din na Contract issue kaya hindi pa rin nila mapuntahan main box. Yung workaround kung hindi gumana, wala na talaga sya magagawa dahil di talaga nila mapuntahan main box. Buti na lang nag-ok while waiting kung alin sa Globe or PLDT ang mauna for Fiber Installation..

**BratPAQ** · December 2nd, 2020 01:11 AM

I "reset to default" my globe router now it cannot connect to the internet.

Mahirap masyado paki alamero ng bagay na hindi ko alam. Malay ko bang hindi gumagana default settings ng router.

Now ilang days pa bago maka punta technician

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**mokong22** · December 2nd, 2020 01:28 AM

Originally Posted by BratPAQ

I "reset to default" my globe router now it cannot connect to the internet.

Mahirap masyado paki alamero ng bagay na hindi ko alam. Malay ko bang hindi gumagana default settings ng router.

Now ilang days pa bago maka punta technician

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How did you reset, sa settings ba or sa maliit na hidden button? I did tried hard reset many times my globe modem hindi naman nag ka problem

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**BratPAQ** · December 2nd, 2020 01:43 AM

Originally Posted by mokong22

How did you reset, sa settings ba or sa maliit na hidden button? I did tried hard reset many times my globe modem hindi naman nag ka problem

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Sa settings. Then sa hidden button sa likod. Ano model ng modem router mo ng Globe? Pano ka nag reset?

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**yubby24** · December 2nd, 2020 12:42 PM

Originally Posted by BratPAQ

I "reset to default" my globe router now it cannot connect to the internet.

Mahirap masyado paki alamero ng bagay na hindi ko alam. Malay ko bang hindi gumagana default settings ng router.

Now ilang days pa bago maka punta technician

Sent from my Mi 9T Pro using Tapatalk

Taga-saan ka sir? Ako kakapaschedule ko lang ng tech visit nung Monday, kahapon lang andito na sila. Kaso wala rin nagawa sa high ping ng wifi users ko.