Service Nightmare

**kimpOy** · September 1st, 2004 11:53 AM

yup talk to the manager is our first option.
then if they will not able to give fair solution, then take it to the NMPI.

naku wala na agad ang "new car" smell.

**baiskee** · September 1st, 2004 01:43 PM

badtrip naman yan! dapat free na yang detailing tapos kuha ka na rin ng accessories. :D

**gsv** · September 1st, 2004 02:42 PM

post your comments to the nissanbayan forum
http://www.nissanbayan.com/forums/index.php

likely the moderators have direct connection with the nissan
dealers to follow up your complaints.

afaik, the dealers are closely monitoring these forums dahil
sila rin ang masisira pag na broadcast ang kapalpakan nila.

so far, nissan westgate pa lang pinaka matinong casa kong
napuntahan within reach. palpak din sa nissan gallery ortigas branch where we got the car.

most nissanbayan members have praises at nissan gallery quezon ave for quality service. i think may discounts pa pa member ka.

good luck.

**effone** · September 1st, 2004 03:15 PM

Originally posted by kiper
Nasa business law natin.. A seller can not provide goods of inferior quality while a buyer can not ask for goods superior of quality.

Ask for a NEW car! Negligence on their part shouldn't be a burden to their customers.

tama! ask for a new car, then akin na lang yun luma

**carloi** · September 2nd, 2004 12:16 AM

Update:
Posted the same message sa kotse and nissanbayan yesterday.

Called NMPI today. Westgate CRD called me and kept apologizing and said I could return the car for detailing pag mangamoy.

NMPI called me back after talking with Westgate. They got the details from the dealer and mentioned that although natuyo ng casa yung seat and carpet, they should still do something about the perwisyo na naranasan ko. They will be filing an official complaint for me.

Will keep you posted kung meron pang ibang mangyari.

By the way, nasa casa ako for bodywork dahil binangga ako nga taga toyota alabang. Nung nag text ako na I will be in westgate that afternoon, di sumagot. I actually blame him for all these hassles. Tapos, kalahati lang daw ng participation ang babayaran nya.

**jkyamog** · September 2nd, 2004 01:50 AM

Thanks for the update. Good to see that proper actions are being taken, so I guess Nissan's service is getting better. Sorry to hear your hassles.

**pajerokid** · September 2nd, 2004 02:14 PM

Originally posted by kiper
Nasa business law natin.. A seller can not provide goods of inferior quality while a buyer can not ask for goods superior of quality.

Ask for a NEW car! Negligence on their part shouldn't be a burden to their customers.

Sheesh! Good luck with this....