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  1. Join Date
    Jul 2008
    Posts
    292
    #6611
    :peace:
    Quote Originally Posted by moxxxs View Post
    None taken sir rene tagle.

    For the unresolved/persistent defects or complaints on the vehicle, none of our members have yet approached the club to seek legal remedy to protect their rights as consumers. It might be that their concerns were already sufficiently addressed by their dealer.
    Quote Originally Posted by av8or5 View Post
    Thank you for giving your insights/comments.

    I think thepatriarch has responded to your message. I can definitely tell you as well as the bonifide Strada Club members that we just dont turn our backs on them. They ask for feedback, and steps to take in order to solve their problem. The problems that they experienced on their vehicle are being rectified by dealer/MMPC. It might not be as fast as they wanted, nor the respond they were expecting. But again, no one asked for the club to speak on their behalf.
    I understand. though i think it is pretty much overwhelming and appreciating to know that the club is there to voluntarily offer a helping hand to their bonafide members if you think that they are already frustrated with their truck.

    :peace:

  2. Join Date
    Dec 2007
    Posts
    5,064
    #6612
    Quote Originally Posted by rene_tagle View Post
    my apology. I assume that all those people complaining about their strada's are members of this club. I just based my opinion on what i have read in this thread. that was only my suggestion since i have read previously that some are requesting to troop to MMPC and complain all together as a group so that voices will be heard. And there are replies to it from the club.
    not a problem sir. all posters here were given invitations to join the club in order to help them solve their respective problems but for reasons unique to them, they could not do so. perhaps they dont have the time or just not interested. but as much as possible, since this is an open thread, we try to help even the non-members in giving advices and tips to maintain their stradas.

    as for the club members who had problems, almost all were addressed. we even shared our own personal contacts with the dealers in order for a more prompt action in resolving the complaints, and that can be considered as one of the perks of being a member.

  3. Join Date
    Jan 2008
    Posts
    1,129
    #6613
    Sir av8or5,moxxxs and Sir ThePatriarch,


    Please correct me if Im wrong.. There is existing Law regarding "Lemon Law" The Senate Bill 2464 and House Bill Version. there are some criteria how you will define if the vehicle is lemon.

    Criteria

    A motor vehicle is considered a "lemon" if it is new, yet found unfit, unreliable or unsafe for use. Under the proposed measure, a car is a "lemon" if — within a so-called Lemon Law Rights Period — it has been subject to repair four times, to no avail.

    The Lemon Law Rights Period is defined in the bill as a period ending 12 months after the date of the original delivery of a brand- new motor vehicle to a consumer, or the first 20,000 kilometers of operation after such delivery, whichever comes first.

    After four attempts to repair it, a newly purchased vehicle is considered a "lemon" if it retains "a serious safety defect or condition that substantially impairs the use of a brand-new motor vehicle," hence, "cannot be repaired."

    Excluded are conditions resulting from a consumer’s non-compliance with his obligation under the warranty, unauthorized modification of the vehicle, abuse or neglect, and damage due to accident or force majeure.

    Hope this will help..
    This is from House Bill = "An act strengthening consumer protection in the purchase of brand-new motor vehicles",

    Source : http://www.gmanews.tv/story/94812/Ho...-of-lemon-cars

  4. Join Date
    Dec 2007
    Posts
    5,064
    #6614
    Bro alainroyce, as much as i really want to have that bill enacted to become a law, it is very unfortunate for us that the said bill has not yet reached the ratification for the bicameral conference committee's recommendation and still not applicable in the Philippines.

    A little background po sa political law, if you may indulge. A bill, like the one you quoted, is the primary stage in proposing a legislation. Generally, it may originate in the Lower House or in the Senate of the Philippines. After three readings (from the House or the Senate), it will be then transmitted to the other legislative
    branch for modifications and amendments. If the two legislative departments of our government could not agree, then they will conduct a bicameral conference to come up with a single version of the bill. Then the two branches will have to ratify the said bill before transmitting it to the President to be signed into a law. After the signature of the President and its publication, then and only then, will the bill become a law. This is the usual process and of course, there would be exceptions. Hindi ko na i-discuss, hahaba lang ito and magiging OT na masyado, hehe

    Thus, the Lemon Law is still not applicable here in our jurisdiction. Some conspiracy theorists would suggest that the dealers are blocking this piece of legislation for their own selfish gains. Some would say that the Lemon Law is not one of the priorities of the government and would likely to be shelved and archived till the next congress. If that would happen, back to zero na naman ang bill na ito. Lastly, if this bill would some day becomes a law, we would not be covered since generally, laws have no retroactive effect. Bad trip no?

    I hope hindi malabo explanation ko... sensya na sa legal jargons ha

    Quote Originally Posted by alainroyce View Post
    Sir av8or5,moxxxs and Sir ThePatriarch,


    Please correct me if Im wrong.. There is existing Law regarding "Lemon Law" The Senate Bill 2464 and House Bill Version. there are some criteria how you will define if the vehicle is lemon.

    Criteria

    A motor vehicle is considered a "lemon" if it is new, yet found unfit, unreliable or unsafe for use. Under the proposed measure, a car is a "lemon" if — within a so-called Lemon Law Rights Period — it has been subject to repair four times, to no avail.

    The Lemon Law Rights Period is defined in the bill as a period ending 12 months after the date of the original delivery of a brand- new motor vehicle to a consumer, or the first 20,000 kilometers of operation after such delivery, whichever comes first.

    After four attempts to repair it, a newly purchased vehicle is considered a "lemon" if it retains "a serious safety defect or condition that substantially impairs the use of a brand-new motor vehicle," hence, "cannot be repaired."

    Excluded are conditions resulting from a consumer’s non-compliance with his obligation under the warranty, unauthorized modification of the vehicle, abuse or neglect, and damage due to accident or force majeure.

    Hope this will help..
    This is from House Bill = "An act strengthening consumer protection in the purchase of brand-new motor vehicles",

    Source : http://www.gmanews.tv/story/94812/Ho...-of-lemon-cars

  5. Join Date
    Jun 2008
    Posts
    43
    #6615
    Quote Originally Posted by auroraoffroader View Post
    OMG... mukhang mali ang binili namin ah. theres so many problem ata sa strada, and ang makahinayang, MITSUBISHI STILL FAILS IN THEIR AFTERSALES SERVICES. Iba pa rin talaga nag magpaservice sa TOYOTA AT HONDA accomodating na pasok mo pa lang. well not all, pero sa MITSU mukhang same pa rin sila 10yrs ago sa service nila. nung ipapalagay ko na ung 3M tint ko na pinagusapan namin nung ahente, damn kung di ko pa pala check ordinary lang ang ilalagay, tapos gusto na sa aking padagdagan after all the deals we had, and get this kinulit ko pa ung dapat na free EWD. and the agent is expecting me to reccommend him to others, di na...
    sinabi rin ng dad ko yan and mga tito ko. dati daw bulok ang service and sinabi ko until now pa naman e. sayang. i talked to the fernandez family about my complains already and nakakahiya and all....na kwento ko na rin sa mga higher ups ng diamond. i am very unsatisfied.

  6. Join Date
    Jun 2008
    Posts
    43
    #6616
    update lang: pinasok ko na yung strada sa casa today sa diamond c5.
    i think lemon car nga ang strada. my strada is 7 months old and has 6250km on it. sana maayos yung problema.

    sa past 7 months, eto ang mga na-experience ko:
    1. steering problem - nung 2nd week ng strada kumakabig na siya magisa pakanan, nanginginig sobra and ang likot tapos konting roughness ng road hassle na agad sa steering wheel. naayos naman yung problem pero still, 2 weeks old lang siya!
    2. tpms - nagleak siya sa tire valve and hindi na-indicate sa tpms ko. yung spare tire biglang mawawala ng air according to the tpms pero maya't-maya babalik yung hangin sa 30psi ahahah!
    3. windows - my driver's side window nagsumpong twice na pag binaba ko ayaw umakyat! no action taken kasi wala pang third time.
    4. humina mga speakers ko sa left side then nawala yung sound and hindi gumagana. tiniis ko after a while then isang araw bumalik lang ulit like the windows.
    5. uneven height - kabago-bagong kotse, my 1st car is an '89 4runner and pantay parin siya ngayon, enough said!

    hindi ako satisfied sa service and cases why:
    1. regarding sa tpms and alarm na faulty i went back to the casa and walang makapag attend sa akin dahil walang marunong magayos and they told my to go sa winterpine pa!
    2. linoko ako ng sales attendant ko. walang sinama na remote sa kenwood head unit ko tapos pinaasa lang ako sa seatcover which never came!
    3. sa winterpine, bastos yung foreman nila! pagkabit ng new tires ko and mags medyo ginulangan ako sa tingga! mga trainees nag attend sa akin and naayos nga yung isang tire valve and nakabit new mags ko but later that night natanggal front left mags and tire ko on edsa. buti nalang na feel ko may mali kaya i was only going 30! pano pa pag mabilis takbo ko?
    4. the next day pagkagising ko flat yung right front tire ko and faulty pala yung valve niya and binalik ko pa sa winterpine!
    5. it took 4 months to get the parts for my uneven height together and sobrang na hassle ako. nauna pa ako magpa-test and mag order kay apollo_kafka pero siya it took him lang a month and a half. 4 months yun until rineklamo ko sa tita ko who has a high position at diamond company.

    the strada is a lemon car. it performs nice, is comfortable and matipid sa diesel but ang sakit sa ulo ng mga problema. buti nalang may warranty pa ako kaya libre pa mga pagawa ko but look after 100,000km or 3 years san ko kukunin mga pang gawa sa mga sira? maya't-maya may sira and brand new truck pa kinuha ko, pano pa pag tumanda siya?

    buti na lang sumali ako sa club and na-discover ko thread na to (thanks pauland) kundi i wouldn't know what to do and hindi ko alam kung san ako pupulitin! hahaha

    kidding aside, pinapagawa ko na lahat ng sira as of now but i am really considering of selling my strada. sad but true kahit gustong gusto ko siya, hindi niya ata ako gusto.

  7. Join Date
    Jul 2008
    Posts
    11
    #6617
    na fix na po ba ng mitsubishi ang problem ng strada about jan sa mga suspension problem.. i was planning po sana to buy one in the future kaso sa mga narinig ko na reklamo sa strada parang na discourage na ako. what do you think po.?

  8. Join Date
    Jun 2008
    Posts
    43
    #6618
    Quote Originally Posted by shadowflying View Post
    na fix na po ba ng mitsubishi ang problem ng strada about jan sa mga suspension problem.. i was planning po sana to buy one in the future kaso sa mga narinig ko na reklamo sa strada parang na discourage na ako. what do you think po.?
    hello sir, wala pa naman ako nakakasamang strada na 2008 (march and after) pero yung problem with the suspension is that the driver's side falls lower lalo na kapag lagi kayo mag isa and full tank kayo. later on magsta-stay yung pagka uneven height niya. mitsu's solution to that problem is installing new leaf springs and coil spring. variable po kasi kung kailan nangyayari ito. kay the patriarch, it happened later but sakin it happened at during my 4500km reading. so iba iba talaga ang nangyayari. mitsubishi can solve the problem later on but it's just disappointing na hindi nila ayusin even before vehicles are released.

  9. Join Date
    Jul 2008
    Posts
    11
    #6619
    Hello Po,

    Planning to buy strada glx 4x2 m/t but hesitant na ako from what i have been reading the last few days. ano ba talaga meron ok ba itong truck o hindi.

  10. Join Date
    Jun 2008
    Posts
    43
    #6620
    Quote Originally Posted by 23car23 View Post
    Hello Po,

    Planning to buy strada glx 4x2 m/t but hesitant na ako from what i have been reading the last few days. ano ba talaga meron ok ba itong truck o hindi.
    23car23, ok itong truck. yun nga lang you have to remember that they don't make cars suvs and trucks the way they used to.

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