JAMES DEAKIN: Signs vs guards with "verbal instructions"

[jut703]

Most guards barely understand the rules they have to carry out. Mahirap makipagtalo sa tanga. I hope that property administrators brief their security guards better so they can react better to circumstances like this. After all, they're practically the first line of customer service that a person gets, so it'd be nice if they had more pleasing personalities and more informed judgement calls.

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Most guards barely understand the rules they have to carry out. Mahirap makipagtalo sa tanga. I hope that property administrators brief their security guards better so they can react better to circumstances like this. After all, they're practically the first line of customer service that a person gets, so it'd be nice if they had more pleasing personalities and more informed judgement calls.

[vinj]

Most guards barely understand the rules they have to carry out. Mahirap makipagtalo sa tanga. I hope that property administrators brief their security guards better so they can react better to circumstances like this. After all, they're practically the first line of customer service that a person gets, so it'd be nice if they had more pleasing personalities and more informed judgement calls.

The problem is, a lot of them become security guards precisely because they did not graduate from college (or HS?) and did not qualify for other jobs.

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Most guards barely understand the rules they have to carry out. Mahirap makipagtalo sa tanga. I hope that property administrators brief their security guards better so they can react better to circumstances like this. After all, they're practically the first line of customer service that a person gets, so it'd be nice if they had more pleasing personalities and more informed judgement calls.

The problem is, a lot of them become security guards precisely because they did not graduate from college (or HS?) and did not qualify for other jobs.

[confused shoes]

In fairness with the guards at MOA and I have tested couple of times. They know exactly the locations of any shop and they can point shortest directions how to get there. They are better than the police in this sense.

[yebo]

could it be that the guards of ayala and the guards of sy have different dna? napansin ko yan between trinoma and sm city, mas polite ang sm guards kesa sa trinoma guards. you know what i'm trying to say, right? the old langaw-na-nakapatong-sa-kalabaw syndrome. on one side there's the "ayala amo namin" ek-ek. while sy's guards (and i have dealt with them twice, car accident at sm both) tend to be more polite, supervisors included.

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could it be that the guards of ayala and the guards of sy have different dna? napansin ko yan between trinoma and sm city, mas polite ang sm guards kesa sa trinoma guards. you know what i'm trying to say, right? the old langaw-na-nakapatong-sa-kalabaw syndrome. on one side there's the "ayala amo namin" ek-ek. while sy's guards (and i have dealt with them twice, car accident at sm both) tend to be more polite, supervisors included.

[vinj]

could it be that the guards of ayala and the guards of sy have different dna? napansin ko yan between trinoma and sm city, mas polite ang sm guards kesa sa trinoma guards. you know what i'm trying to say, right? the old langaw-na-nakapatong-sa-kalabaw syndrome. on one side there's the "ayala amo namin" ek-ek. while sy's guards (and i have dealt with them twice, car accident at sm both) tend to be more polite, supervisors included.

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could it be that the guards of ayala and the guards of sy have different dna? napansin ko yan between trinoma and sm city, mas polite ang sm guards kesa sa trinoma guards. you know what i'm trying to say, right? the old langaw-na-nakapatong-sa-kalabaw syndrome. on one side there's the "ayala amo namin" ek-ek. while sy's guards (and i have dealt with them twice, car accident at sm both) tend to be more polite, supervisors included.

Most likely it's also the agency and training given?

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could it be that the guards of ayala and the guards of sy have different dna? napansin ko yan between trinoma and sm city, mas polite ang sm guards kesa sa trinoma guards. you know what i'm trying to say, right? the old langaw-na-nakapatong-sa-kalabaw syndrome. on one side there's the "ayala amo namin" ek-ek. while sy's guards (and i have dealt with them twice, car accident at sm both) tend to be more polite, supervisors included.

- - - Updated - - -

could it be that the guards of ayala and the guards of sy have different dna? napansin ko yan between trinoma and sm city, mas polite ang sm guards kesa sa trinoma guards. you know what i'm trying to say, right? the old langaw-na-nakapatong-sa-kalabaw syndrome. on one side there's the "ayala amo namin" ek-ek. while sy's guards (and i have dealt with them twice, car accident at sm both) tend to be more polite, supervisors included.

Most likely it's also the agency and training given?

[ghosthunter]

could it be that the guards of ayala and the guards of sy have different dna? napansin ko yan between trinoma and sm city, mas polite ang sm guards kesa sa trinoma guards. you know what i'm trying to say, right? the old langaw-na-nakapatong-sa-kalabaw syndrome. on one side there's the "ayala amo namin" ek-ek. while sy's guards (and i have dealt with them twice, car accident at sm both) tend to be more polite, supervisors included

Different agency.

And I think the security agency for SM group is also owned by SM too. Maybe better training to handle the worst case scenarios given the wide differences of class of crowds/people visiting SM Malls?

[testament11]

Different agency.

And I think the security agency for SM group is also owned by SM too. Maybe better training to handle the worst case scenarios given the wide differences of class of crowds/people visiting SM Malls?

So from what you said, meaning Ayala Malls SG's are trained na yun mga tao na pumupunta sa mall nila are educated ones na yun tipong pag nabasa yun rules and guidelines eh maiintindihan agad sa isang tingin lang at hindi na kelangan paliwanagan pa? And those na mga pumupunta sa SM are of those na yun the common people kaya kelangan nilang maging pasensyoso?

Mga SG (majority) kasi talaga, kung ano ang utos, yun lang ang pumapasok sa isip nila. Parang robot ba. Hindi sila yun tipong may rational thinking. Iilan lang yun mga SG na magagalang at madaling makausap o yun tipong marunong magpaliwanag.

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Different agency.

And I think the security agency for SM group is also owned by SM too. Maybe better training to handle the worst case scenarios given the wide differences of class of crowds/people visiting SM Malls?

So from what you said, meaning Ayala Malls SG's are trained na yun mga tao na pumupunta sa mall nila are educated ones na yun tipong pag nabasa yun rules and guidelines eh maiintindihan agad sa isang tingin lang at hindi na kelangan paliwanagan pa? And those na mga pumupunta sa SM are of those na yun the common people kaya kelangan nilang maging pasensyoso?

Mga SG (majority) kasi talaga, kung ano ang utos, yun lang ang pumapasok sa isip nila. Parang robot ba. Hindi sila yun tipong may rational thinking. Iilan lang yun mga SG na magagalang at madaling makausap o yun tipong marunong magpaliwanag.

[cast_no_shadow]

In fairness with the guards at MOA and I have tested couple of times. They know exactly the locations of any shop and they can point shortest directions how to get there. They are better than the police in this sense.

Yup they are polite.

pero minsan nasobrahan,
i asked a guard if meron Dencio's sa MOA in fairness to him napaka accomodating
nag radyo pa sa mga kasama to ask, nung wala siya makuhang sagot.
he replied to me "sir walang dencios dito sa mall, try niyo sa department store baka meron"