Call Center Jobs

[NightRock]

is there anyone here interested to apply for Convergys? Anyone who is available to come over at Convergys1 Building tonight, February 17 at 9pm. Pls PM me.

Pwede kaya ako mag apply????

[margaux]

yes..... PM me your number

[margaux]

guys, you will be interviewed on the spot.... this will be tonight na.

[RIKK03]

Outbound

kolcenter

(CSR - Customer Service Representative)

1. CSR: Do you have any child so we could send out these gifts to you?

CLIENT: I'm sorry but i don't have any child.

CSR:Oh i understand, whatabout any grandchild? (wala ngang anak di ba,

asa ka pang may apo)



2. CSR: . . . and for our records, may i know yourchild's bday?

CLIENT: Idon't know her bday. .

CSR: Oh come on, it's yourresponsibility to know your child's bday. (tarayan ba ang customer?)



3. CLIENT: (mad) how many times do i have to tell you i didn't purchase anycard!

CSR: Ma'am, i'm talking about a 'car', a toycar, not a card.

CLIENT:but i said i didn't purchase any card!

CSR:No ma'am, not a card, what I mean is a car, an automotive. (baka ibig mongsabihin automobile)



4. a. CLIENT: What is that space bag bulk storagesystem? (By the way, aspace bag is a big bag, not sure if it's made of plastic, which size adjusts depending on the amount of air you vacuum out)

CSR: (with limited product knowledge) Well sir, it's some kind of a space bag,

it's like a storagesystem where you put your things. (salamat saexplanation)

b. CLIENT: What is this space bag?

CSR: (bastamay masabi lang) ah sir, it'sthe thing worn by astronauts. (kakaiba tong taong to)



c. CSR: We are giving you a free gift. You can either have the space bugbulk storage system or . .

CLIENT: What the hellis a space bug? (a single letter spelled the big difference)



5 CLIENT: What is this squeeze wrench?

CSR: It's a wrench that you squeeze for better grip. (huh?)



6. CLIENT: I won't allow you telemarketers to foolme. Nothing in this world is for free. Now tell me the catch!

CSR : (medyonapikon at umisip ng pambawi) Ah sir, have you ever listened to the Beatles?

CLIENT: Well what about it?

CSR: What does their song say about the best things in life?

CLIENT: It's free.... but you know what ...

CSRbangs the phone before the client could start with his stuff. (YIKES)



7. CSR: One last thing sir, may i have your city of

birth? CLIENT: What?

CSR: Your city of birth? CLIENT: What? i can't

quite hear you. CSR: (irita

na) I said your city of birth, the place of your born!

(nagalit pa)



8. In the initial calling days, we were encouraged to go verbatim as little

as possible. Stick to the script! Seems like a goodpractice right?

(except for some special incidents).

CSR: So how is your car wash gadget?

CLIENT: It was a piece of junk! (irate)

CSR: Oh that's nice to hear from you, sir! (at leastnag-stick sa script )

Dats sum punny chit...i olmus pell on my uss for laping so hard....

[vnessa]

masaya mag work sa call center. BTW if you're interested to work just email or PM me. our company is hiring. here are the qualifications:

6 months call center IT support ( ISP and hardware)
Knowledge in basic networking device
Must be IT graduate, ECE, CoE or equivalent
Certification is a plus
Will handle Netgear device
Starting basic range (P15000-P17000)
Willing to go 24/7 shift
Plus night differential and night allowances

FOR IMMEDIATE HIRING:
Qualified applicants may email their resume to gnehb7*gmail.com