Hyundai Rack&Pinion Problem/Warranty Claim (Accent, Elentra etc)

**LtAK** · March 4th, 2014 02:17 AM

Herein are the list of repairs made by Hyundai covered by the warranty on my Accent
1. Transmission/clutch drag - ECU update 25th Oct 2011 Hyundai Shaw
2. Tranny gear grinding sound - Gear oil change to fully synth by Hyundai Global
3. RPM fluctuations - repair performed by Hyundai Shaw
4. CV joint rattle - TSB recall on the removal of plastic spacer at the CV done by Hyundai CE
5. Rear spring and shock replacement - Silent recall TSB replacing all rear suspension done by Hyundai CE
6. Front spring replacement to improved part - Done by Hyundai CE
7. Re-lube front Spring mount - Done by Hyundai CE
8. R & P Pre Load adjustment - Done by Hyundai Shaw
9. Low Power issues - Hyundai CE drained the entire gasoline and replaced it with Shell Nitro+ (problem solved). Since then I stuck it out with the Shell premium nitro+

Present Problems
1. rack and pinion rattle - As of this writing, Hyundai Shaw is already processing the approval of the replacement of the steering shaft connecting rod (bushing???). SA informed me that the culprit of the rattle emanated from a certain part that connects the shaft and the pinion. He said the an improved part (a bigger linkage as described by him) was already on transit from the manufacturer.

2. Throttle problems - to be done by Hyundai Shaw once the steering part to be replaced is already available. Although I already performed some DIY throttle cleaning (courtesy of youtube demos) I still deemed it necessary for Hyundai to check it up. Be careful on the throttle cleaning procedure as this is different from the conventional cable type throttle, be reminded that this is a drive by wire throttle

Being very polite with the Service Advisors and warranty claims officer has its rewards... I never had problems in my claims although Im still keeping my fingers crossed all the time. But the best of all is my Accent still Rocks!! The ever reliable, from the steep climb going to Thunderbird and Baguio, from Subic to as far as Quezon, from the harsh traffic of the Manila suberbs. Bring it on and never stalled. The only epic failure was the battery conked out 4 days after the 2 year battery warranty period expired.... Tsk tsk

**sirkosero** · March 4th, 2014 08:18 AM

Originally Posted by LtAK

Herein are the list of repairs made by Hyundai covered by the warranty on my Accent
1. Transmission/clutch drag - ECU update 25th Oct 2011 Hyundai Shaw
2. Tranny gear grinding sound - Gear oil change to fully synth by Hyundai Global
3. RPM fluctuations - repair performed by Hyundai Shaw
4. CV joint rattle - TSB recall on the removal of plastic spacer at the CV done by Hyundai CE
5. Rear spring and shock replacement - Silent recall TSB replacing all rear suspension done by Hyundai CE
6. Front spring replacement to improved part - Done by Hyundai CE
7. Re-lube front Spring mount - Done by Hyundai CE
8. R & P Pre Load adjustment - Done by Hyundai Shaw
9. Low Power issues - Hyundai CE drained the entire gasoline and replaced it with Shell Nitro+ (problem solved). Since then I stuck it out with the Shell premium nitro+

Present Problems
1. rack and pinion rattle - As of this writing, Hyundai Shaw is already processing the approval of the replacement of the steering shaft connecting rod (bushing???). SA informed me that the culprit of the rattle emanated from a certain part that connects the shaft and the pinion. He said the an improved part (a bigger linkage as described by him) was already on transit from the manufacturer.

2. Throttle problems - to be done by Hyundai Shaw once the steering part to be replaced is already available. Although I already performed some DIY throttle cleaning (courtesy of youtube demos) I still deemed it necessary for Hyundai to check it up. Be careful on the throttle cleaning procedure as this is different from the conventional cable type throttle, be reminded that this is a drive by wire throttle

Being very polite with the Service Advisors and warranty claims officer has its rewards... I never had problems in my claims although Im still keeping my fingers crossed all the time. But the best of all is my Accent still Rocks!! The ever reliable, from the steep climb going to Thunderbird and Baguio, from Subic to as far as Quezon, from the harsh traffic of the Manila suberbs. Bring it on and never stalled. The only epic failure was the battery conked out 4 days after the 2 year battery warranty period expired.... Tsk tsk

wow! dami problema. i would have considered the unit a lemon already.

haba ng pasensya mo sir

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**kimbon** · March 4th, 2014 08:39 AM

oo nga ang daming sakit sa ulo nyan. By the way may rights ba in our laws ang car owner/consumer na ibalik ang car kung ganyang kadaming sira? yung parang sa electronic gadget na pwede ireplace ang unit within 7 days period upon purchased?

**LtAK** · March 4th, 2014 09:13 AM

Considering that it is on its 3rd year, ok lang sa akin kasi naayos naman at minor lang din, the other 4 items were Technical Service Bulletin Recalls. The Fuel issue is inherent, I really dont mind kasi di naman mahirap maghanap ng Shell gas station sa atin.yun na lang R&P antay ko, the throttle cleaning prob was also minor and I perceived it as a normal maintenance procedure.

**oliver1013** · March 4th, 2014 09:20 AM

Wow, you sir, are the most patient car owner, I've ever encountered,in the internet and even in person.

I've owned severel 2nd hand cars and it dint give me that much of a hassle. Mabuhay ka sir, dapat parangalan ka ng Hyundai.

**valskie01** · March 4th, 2014 10:20 AM

my accent h/b had rattling sound issue under the steering wheel. Hyundai pasong tamo replaced the whole eps steering upper column assembly. current Odo is 3200km.

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**LtAK** · March 4th, 2014 10:52 AM

Originally Posted by valskie01

my accent h/b had rattling sound issue under the steering wheel. Hyundai pasong tamo replaced the whole eps steering upper column assembly. current Odo is 3200km.

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Mukang tama nga ang sabi ng SA sa akin, there is that thing in the upper steering column problem wc is now being addresed by Hyundai. The rattle is not coming from the pinion but at the point where the pinion meets the column and not the rack that meets the pinion.

**valskie01** · March 4th, 2014 11:06 AM

Originally Posted by LtAK

Mukang tama nga ang sabi ng SA sa akin, there is that thing in the upper steering column problem wc is now being addresed by Hyundai. The rattle is not coming from the pinion but at the point where the pinion meets the column and not the rack that meets the pinion.

Yes sir nasa eps steering column yung rattling sound. So far after the replacement nawala na yung annoying sound under the steering wheel.

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**basti08** · March 4th, 2014 11:14 AM

Hehehe kung walang pang-casa maintenance yan si sir tulad ko, ewan ko lang kung maging kasing hinahon sya tulad ngayon.

To think kapag pumalya ka sa casa maintenance ng Hyundai, bye bye 5 years warranty ka dyan. Kahit napakalayo ng complaints mo sa oil change na pinagawa mo outside.

Buti na lang my old CRDi sedan never had any problems kahit di nakatikim ng casa :D

Wake up Hyundai and make durable cars

P.S: That's a constructive comment OK? ;)

**LtAK** · March 4th, 2014 11:55 AM

Ok lang naman every 6months naman ako nag pa pms. After this 5 year warranty ay malamang bye bye na ito. Your right about the old Accent which shares the same suspension and chassis with the JB Rio, talagang mas matibay. Never had any problems with my JB Rio, change oil lang and I plan to keep it. Im going for the new Altis after my Accent...