Toyota Alabang Service Sucks

[MRC23]

Same here. During my 5k PMS I requested TAI to adjust my brakes casue masyado malalim and when it was done I noticed that ganun pa rin so me as the typical not so reklamador type guy didnt bother to ask them na. Till, one time I noticed my tint has bubbles concentrated on some areas and requested TAI to replace them and all I got are point fingers. I decided to have it replaced sa iba. My friends told me also that I should do my PMS at Toyota Pasong Tamo instead.

[demonya]

I do agree that the service really sucks ( toyota alabang ) I waited 3 weeks for my car to be repaired and then eto may lumalagutok sa may driverside pakiramdam ko sa may gulong nangagaling, kaya bukas balik ko ulit sa kanila. Even Honda Alabang medyo badtrip din ako sa kanila, Diba before you leave your car may checklist pa sila, kaso napansin ko ung fog lamps na may crack nasa bahay na ko, so i called them up pero wala din nangyari. Bakit nga ba bulok ang mga casa dito sa las pinas?

[MRC23]

Happened to me also in Honda. On my 1st PMS sa kanila inalis ko lahat ng gamit ko sa car before I turned it over to them. It was my first car and 1st time ko nagpa service kaya di ko alam na may checklist pala dapat. When I got to checkout my car I turned my stereo on and play my CD and I noticed that my CD I had left inside was missing. I told my SA what happened then they told me that they are not liable cause unaacounted ung item na un and walang checklist. I didnt bother anymore to argue I just left na lang. Buti na lang CD lang iniwan ko kung hindi pati ibang belongings ko nakuha din. Sayang pa naman ung CD hard to find un.

[toinktoink]

I had my 1k PMS last week at TAI, may iniwan ako 50 petot sa lagayan ng barya. Lagi ako nag iiwan dun pang parking at pang tip... pagkatapos ng PMS hindi ko na makita yung 50 petot! Pinatos!!! .. at 2 out of 3 items lang dun sa reklamo ko ang ginawa nila... daming dahilan! ... I'm considering TYT bicutan next time ng 5K PMS ko..

[vioslady]

Hello everyone.... i just want to share a very bad experience with Toyota Alabang... last Oct., I had my Vios serviced for the 30000 km check, aircon cleaning and interior detailing.... after 3 days na-kuha ko naman.... we claimed the car on a Thursday... after thT, sATURDAY NA NAMIN ULIT ginamit yung car.... and to our surprise, sumsablay yung ignition, as if nasira yung starter... .. syempre, tumawag ako sa TAI and guess what.... 3 araw yta bago ako may nakausap dahil napakahirap tumawag sa kanila... palipat lipat yung call mo.... so binalik ko sa knila yungb Vios ko, when they checked, nag corrode daw yung starter ko... how can that happen eh hindi naman nabasa yung engine room ko nung baha.... besides, maayos yun nung ipinasok ko sa knila, tapos paglabas ganun na?.... KAINIS DI BA?..... nilinis nila yung starter at siningil pa ulit ako ng P1,100... ang kakapal... nakuha ko naman within the same day... that was Nov. 7.... at ang nakalagay sa Invoice ko, due for replacement daw yung starter ko... my car is just 2.5 years old.... and kung nabasa man yun, sila ang nakabasa nun when the cleaned the engine room... a few days ago... sablay na naman starter ko... so kapag binalik ko sa TAI, papapalitan nila sa akin for P13000... ano sila sinbuswerte?... either ipaglaban ko na sagutin nila ang palit or wag ko na sila pagaksayahan ng pamahon... pero still the same... SINIRA NILA YUNG KOTSE KO....

[p_borj]

Hello everyone.... i just want to share a very bad experience with Toyota Alabang... last Oct., I had my Vios serviced for the 30000 km check, aircon cleaning and interior detailing.... after 3 days na-kuha ko naman.... we claimed the car on a Thursday... after thT, sATURDAY NA NAMIN ULIT ginamit yung car.... and to our surprise, sumsablay yung ignition, as if nasira yung starter... .. syempre, tumawag ako sa TAI and guess what.... 3 araw yta bago ako may nakausap dahil napakahirap tumawag sa kanila... palipat lipat yung call mo.... so binalik ko sa knila yungb Vios ko, when they checked, nag corrode daw yung starter ko... how can that happen eh hindi naman nabasa yung engine room ko nung baha.... besides, maayos yun nung ipinasok ko sa knila, tapos paglabas ganun na?.... KAINIS DI BA?..... nilinis nila yung starter at siningil pa ulit ako ng P1,100... ang kakapal... nakuha ko naman within the same day... that was Nov. 7.... at ang nakalagay sa Invoice ko, due for replacement daw yung starter ko... my car is just 2.5 years old.... and kung nabasa man yun, sila ang nakabasa nun when the cleaned the engine room... a few days ago... sablay na naman starter ko... so kapag binalik ko sa TAI, papapalitan nila sa akin for P13000... ano sila sinbuswerte?... either ipaglaban ko na sagutin nila ang palit or wag ko na sila pagaksayahan ng pamahon... pero still the same... SINIRA NILA YUNG KOTSE KO....

nag-engine wash ba? patay na kung bara bara ang paglinis ng engine bay. I assure you, di bale nang madumi ang engine bay kesa sa malinis nga, yung ibang parts na hindi dapat mabasa eh nabasa.

pero hindi ko rin masisi kasi alam naman ng mga tao na may bad reputation ang "ibang" casa pero pumupunta pa rin sila. 30k PMS, sa totoo lang, change oil and tune up lang sila magaling, pwede mo namang ipalinis nalang sa ibang reputable aircon shops yang vios mo mam, tapos yung interior detailing, pwede nang yung boy niyo nalang or kapatid na lalaki ang maglinis, just give him some tip both happy pa kayo.