CASA Car Dealership Horror Stories

[drawdee]

I also have trust issues with the CASA.. one time, pinarepair ko minor bangga sa casa thru insurance.. changed some parts lang naman like side mirror and fog lamps.. ayun ubos gasolina ko..

Karamihan kasi sa CASA walang sariling paint shop. Minsan dinadala pa sa ibang dealer or sa 3rd party accredited nila. Kaya possible na maubos talaga yung gas mo depende kung saan nila dinala yung car mo for repaint.

[shadow]

Diba most casas now have CCTVs? Hinde ba uubra yan hinde gagawin plus if it's just regular PMS, sobrang bilis lang yan para hinde nila gawin. Everybody doon sa shop dapat kakuntsaba nila which is impossible.


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[uls]

it saves him the trouble of going thru the motions of changing the costumer's oil.
he can also keep the oil for his own needs, provided he can secret it out..

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make secret etchings on the drain nut?
... ask for the used oil?
heh heh.

there's an example where a guy marked the oil filter with pentel pen

when he got his car back the marks are still there so hindi pinalitan ang filter / hindi na-change oil

[uls]

iniisip ko na lang... anong mapapala ng staff ng casa kung di nya palitan oil ko? gagamitin nya yung oil sa kotse nya?

again, yung engine oil. madali mo lang makikita kung pinalitan talaga...

nung last PMS ko this month, kasama CVT oil na pinalitan... paano ko naman i-check kung pinalitan talaga yun?

so tiwala na lang talaga... kagaya ng tiwala sa atin ng boss natin na office use lang tayo sa gamit na provided nila.

meron kasi tao praning

lagi iniisip lolokohin sila

personality disorder na yan

[_Qwerty_]

kaya maganda yung casa na may access or kita nang customer yung ginagawa.. kasi aware sila na may nakatingin sa kanila.. so hindi sila gagawa nang kalokohan..

nangyari pala sa akin, pina rotate ko yung gulong.. tapos hindi ni rotate.. so nung nakita kong ibabalik na yung gulong.. tinawag ko yung SA.. ayun ni rotate nila bago ibalik..

[ice15]

it saves him the trouble of going thru the motions of changing the costumer's oil.
he can also keep the oil for his own needs, provided he can secret it out..

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make secret etchings on the drain nut?
... ask for the used oil?
heh heh.

checking everything, making sure someone did their job is just too much of a hassle for me (personally)

I just realized... paano ako nakasigurado na tama octane rating ng gas ko

kung ganun ako, I think I'll just contact a leasing company for my car. at least sila na bahala sa maintenance and replacement later.

[dr. d]

kaya maganda yung casa na may access or kita nang customer yung ginagawa.. kasi aware sila na may nakatingin sa kanila.. so hindi sila gagawa nang kalokohan..

nangyari pala sa akin, pina rotate ko yung gulong.. tapos hindi ni rotate.. so nung nakita kong ibabalik na yung gulong.. tinawag ko yung SA.. ayun ni rotate nila bago ibalik..

sa gas station,
katabi ako ng mekanikong nag-change ng oil and oil filter.
wala pang pila at waiting time.
and the price is right.

[Gumusut_Amige]

kaya maganda yung casa na may access or kita nang customer yung ginagawa.. kasi aware sila na may nakatingin sa kanila.. so hindi sila gagawa nang kalokohan..

nangyari pala sa akin, pina rotate ko yung gulong.. tapos hindi ni rotate.. so nung nakita kong ibabalik na yung gulong.. tinawag ko yung SA.. ayun ni rotate nila bago ibalik..

iba naman ang case ko kahapon, visited kia Baguio to ask and prove something. test driven by tech'n at okay naman yung kanyang explanation.
tapos ng road test, sya pa ang nagsabing i-rotate na ang mga tires. hindi pa time for PMS yung visit ko.

[uls]

checking everything, making sure someone did their job is just too much of a hassle for me (personally)

I just realized... paano ako nakasigurado na tama octane rating ng gas ko

kung ganun ako, I think I'll just contact a leasing company for my car. at least sila na bahala sa maintenance and replacement later.

naalala ko may post si stigg ma tungkol sa equipment na ginagamit ng mga gas station

kailangan visible daw sa public para malaman kung bago o di kinakalawang or something like that

hanggang doon concerned siya

jusko

[yapoy86]

I think it all boils down to quality... how the company implements quality control and process standards..

To which most of these CASA fails.. remember the famous chicken that turned out to be a used towel?

Parang ganun din.. these companies should own the service.. make sure it is done the right way..

Kaya in the end, may "trauma" na at ayaw na bumalik..

In fairness sa rapide ha.. medyo dumadami sila kahit may mga horror stories din.. maybe nag improve na din service nila