warning on BDO ATM debit card users

[drey]

5 pesos lang nawala sa akin... Pero never experienced offline issues etc.

Di ko lang ma gets is bakit may deduction eh BDO ATM naman gamit ko sa BDO ATM machine.

[mhelskie]

is there a possibility na ma hack ung credit card ko kung binigay ng misis ko sa akin ung credit card # ko saka expiration date ng card thru YM, tapos ako naka meebo sa ofc? Magagamit kaya nila ung info? or kelangan din nila makuha ung ibang info about the card? like owners name, billing add, etc.

[backfire_21]

i worked at a us bank processing internet fraud claims. unfortunately here in the philippines we dont have laws that protect consumers from online fraud not like in the us where if the claim is legit, the bank reverses the charges for the account holder and its the bank who goes after the merchant. in your case, the branch manager is right in saying that online purchases have no pin especially debit cards. pin is used only for cash withdrawals. using your debit or credit card for online purchases carries its risks specially if the site stores account information. that is why you have to protect yourself at all times when making those types of purchases.let this be a lesson to you.

[boybi]

My sister also had same issue. nagwithdraw kame sa ATM sa greenhills last Christmas, tapos lumabas naman parang offline yata yung machine. she was going to withdraw sana 10 for christmas shopping. so akala namin walang nabawas. to her surprise naman, when she go to other BDO booth, may nabawas na 10. she filed a complain pero nothing happened.

bakit kaya ang atm na nila bakit ang dami nilang type of atm. pag offline yung system ng atm mo, regardless naka online naman yung booth di ka makakapag withdraw kasi yung system for the type of atm you have is offline. di ba sobrang hassle nun.

Nangyari sa akin once yan. I tried to withdraw money from a BPI ATM machine using my Landbank ATM card. I needed to do 2 transactions/withdrawals because of the withdrawal limit. On the second transaction, walang lumabas na cash, although naging successful naman yung transaction. When I checked the balance, nawala nga yung supposedly nai-withdraw ko.

I filed a claim sa bank, and after a week, binalik naman sa account ko yung nawalang pera.

[alwayz_yummy]

bdo debit card ko--ginupit ko na!BPI na ako...

muntik na ako mawalang ng 300 pesos dahil dun.. sa southstar drug pa ha--invalid da, pagbalance check ko bumawas! kinuha ko SO from my branch then pinakita ko sa southstrar na binilhan ko... awa ng dyos after 1/2 a year...bumalik din 300 ko..busit!

LAGI PANG OFFLINE TUWING MONDAYS AND WEEKENDS!

[welnu]

maki relate na din ako tungkol sa BDO, 3 days ago, nag pa open ako ng usd kabayan account sa bangko na ito, dahil ofw ay pinayagan nila, at dahil ang charges daw ay 5 usd kada transaction at kahit magkano ang ipadala at wala ng ibang babayaran pa, according ito sa wife ko at ito ang sinabi sa kanya ng officer ng bank, kaya ito ang pinili ko kesa sa ibang bank na ang charges ay 8 usd to 16 usd per transaction, ang nangyari ng ipadala ko na ang telegtaphic transfer ng pera, nag init ang ulo ko dahil ang charges ay 30 usd, tanong ni wife sa bank kung bakit nag ka ganun, ang nangyari ay pinag pasa pasahan na siya, pinatawagan pa sa kanya yung ibang branch,yung sa may ortigas pa daw, sa end wala ding nangyari dahil may mga international ek ek charges daw yun, sabi ko na lang dahil na hihigh blood na din ako sa mga kasinungalingan nila at dumagdag pa sila sa mga bampira na sumisipsip ng mga dugong pinuhunan namin sa ibang bansa, i-withdraw at i-close ang account, kaya maging warning na din ito sa mga ofw na makakabasa ng experience namin, sa mga magtatanong kung magkano ang ipinadala ko at baka may alam sa mga international bank transaction, 3600 usd lang po, salamat po..

[malinkelly]

My sister also had same issue. nagwithdraw kame sa ATM sa greenhills last Christmas, tapos lumabas naman parang offline yata yung machine. she was going to withdraw sana 10 for christmas shopping. so akala namin walang nabawas. to her surprise naman, when she go to other BDO booth, may nabawas na 10. she filed a complain pero nothing happened.

bakit kaya ang atm na nila bakit ang dami nilang type of atm. pag offline yung system ng atm mo, regardless naka online naman yung booth di ka makakapag withdraw kasi yung system for the type of atm you have is offline. di ba sobrang hassle nun.

sobra naman... anong ginawa niyong move nung walang nangyari sa complain niyo?