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  1. Join Date
    Oct 2002
    Posts
    13,415
    #1
    Just got our bill and it's a whopping P791.xx for this month!

    The past year and a half bill namin between 60-100 lang max. Last month 64.13 lang.

    How in the world can we use 800 bucks of water, eh nasa bahay lang asawa ko at isang bata.

  2. Join Date
    Sep 2004
    Posts
    4,631
    #2
    You could try writing a formal letter of complaint sa Manila Water, forward it to their customer service division.

    We're having a similar experience with PLDT. Our latest billing statement showed that there were more than ten calls made from our landline to Smart cellphone numbers, kaya yung usual namin na 7++.00 per month, naging 1,200! Eh lahat kami sa bahay, pati katulong, naka-cellphone, so bakit pa kami gagamit ng landline kung mobile number yung tatawagan? Then we were also previously erroneously billed for calls made to Saudi Arabia, eh ni wala nga kaming kakilala dun! We really suspect na may naka-tap sa phone namin, despite PLDT's claims na imposible daw mangyari 'to. Kasi minsan tatawag kami sa bahay, iba yung nakakasagot, wrong number daw. Pag tinatanong namin kung taga-saan, biglang ibababa yung phone. We're about to write a letter of complaint citing these instances, medyo naghahanap na nga kami ng ibang landline telecom provider eh (Bayantel, Globelines, etc.)

  3. Join Date
    Oct 2002
    Posts
    14,824
    #3

  4. Join Date
    Aug 2005
    Posts
    2,343
    #4
    Firstly, have you checked your own water line for any leaks even if your faucet valves are closed? To check, close all faucet/toilet valves, observe your meter. If it is running, then you got yourself something to rear about. Similar thing happened to my bro-in-law. Their usual monthly bill is just P250. Their next bill was a whopping P1500.
    A leak on the concrete shielded pipeline revealed the cause.

  5. Join Date
    Oct 2002
    Posts
    13,415
    #5
    salamat mga tsong.

    leinahtan: walang leaks eh, nagawa na since nagpalit sila ng pipes 3 months ago, pumutok yung main line kaya pinalitan yung main line namin. In addition, mahina lang yung pressure coz partial lang namin binuksan yung valve.

  6. Join Date
    Oct 2002
    Posts
    13,415
    #6
    Just checked our past bills, may discrepancy talaga parang di chinecheck yung metro.

    Aug bill namin 170.85, eto yung nagpalit sila ng piping sa labas and meter, dito bumigay yung main pipe namin and madaming water nasayan coz naiwan open for 9hrs straight. Even then, 170 lang bill namin.

    Meter Reading: 22

    In addition, after this event, pinalitan lahat ng piping namin sa house, nakaexpose lahat so kung pumutok kitang kita. Basically ngayon from the meter, derecho sa bathroom (shower, toilet, sink), then out to the dirty kitchen area (1 faucet) and sa kitchen sink (1 faucet) yun lang. No leaks

    Also, chineck ko kagabi yung meter when we got home, it wasn't moving (walang gumagamit) so it means walang leak din.

    September: 63.97, which is quite low, coz we average mga 80 usually.

    Meter Reading: 22 din!??? Wala daw kami ginamit water halos for the whole month. In addition, naka lagay sa bill ngayon ang PREVIOUS metering consumption namin is 19! Diba 22 nga sabi dati!??? Labo

    Now naman nasa 80+ yung meter reading.

  7. Join Date
    Sep 2002
    Posts
    406
    #7
    ganyan talaga ang style ng manila water
    same thing happened to our neighbor, biglang naging 3000 bill nila.
    last i heard, hindi pa narereverse ang overbilling.
    pero parang mura lang ang bill nyo, we're using around 50-60/mo and it costs around 1200.

  8. Join Date
    Oct 2002
    Posts
    15,525
    #8
    baka mali ang meter reading kaya ganun.

    o kaya baka may nagtatap sa inyo na water refilling business

  9. Join Date
    Jan 2005
    Posts
    1,416
    #9
    check mo sa water meter mo ang reading na nasa statement na binigay sa iyo ng nawasa, kung tama naman malamang yung dating nagrereading hindi talaga nagtitingin at naghuhula lang at ngayon tinignan na ng tama kaya na singil na sa iyo lahat

  10. Join Date
    May 2005
    Posts
    1,384
    #10
    we got crapped by manila water .. our bill last month (parents house) .. -105 pesos (overpayment the month before).. this month .. 8000 !!!! ... ... what the f* .. called up manila water .. offline daw sila ... can't verify .. lunes nalang daw ako tumawag ...
    Last edited by mrpink; October 15th, 2005 at 05:00 PM.

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Pano magreklamo sa Manila Water regarding Bill Dispute?