Charter Ping An

**Wh1stl3r** · September 4th, 2018 08:23 PM

Originally Posted by chronicle

My exerience is opposite naman. Ang bilis nang LOA at cheque. I guess depende sa naghahawak talaga.

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I don't doubt it bro. Baka nga minalas lang ako sa adjuster and claims officer. But am gonna switch all the same just to be sure.

This just really left a bad taste in my mouth. Bihirang bihira ako magclaim. Last claim ko was 14 years ago with another company. Was nowhere near as inconvenient as this.

There's also an infuriating detail on their part that was to blame for a big chunk of the delay that I won't mention.

**glenn_duke** · September 4th, 2018 10:23 PM

Originally Posted by Wh1stl3r

Wow that's terrible. So sorry to hear about that. I feel guilty that your story somehow made me feel a little better hehe.

So matagal na sila magbigay ng LOA, matagal pa magrelease ng cheke?

As advised by the guys on the board am gonna go with Standard from now on.

Mabilis na yung one month, yung prudential, malayan , 1 month din inabot, although small claims lahat.
In fairness naman sa Charter Ping An, yung delay ay fault ng casa.
Matagal bago nila nailabas yung repair estimate nila. Actually yung adjuster na nag recommend na i total loss nalang para mapabilis.

**_Qwerty_** · September 5th, 2018 08:25 AM

pag total loss matagal yata talaga kahit saang insurance..

pag regular claim dapat mabilis lang yan.. experience ko sa Standard Insurance, same day after you submit all requirements kaya nila mag produce nang LOA.

**Verbl Kint** · September 6th, 2018 09:55 PM

Is this the same Ping An headquartered in Hong Kong?

**Wh1stl3r** · September 6th, 2018 10:51 PM

Originally Posted by glenn_duke

Mabilis na yung one month, yung prudential, malayan , 1 month din inabot, although small claims lahat.
In fairness naman sa Charter Ping An, yung delay ay fault ng casa.
Matagal bago nila nailabas yung repair estimate nila. Actually yung adjuster na nag recommend na i total loss nalang para mapabilis.

Sa case ko kasi mabilis yung estimate ng casa and sila yung mabagal. And the delays were caused by several dumb internal errors. And every time may delay walang communication so inuupuan nila for several days until inabot na ng lampas isang buwan.

Originally Posted by _Qwerty_

pag total loss matagal yata talaga kahit saang insurance..

pag regular claim dapat mabilis lang yan.. experience ko sa Standard Insurance, same day after you submit all requirements kaya nila mag produce nang LOA.

Will definitely choose Standard next time. Hopefully my next claim will be processed as fast as yours.

Originally Posted by Verbl Kint

Is this the same Ping An headquartered in Hong Kong?

I don't think so. Charter Ping An is 100% owned by Metrobank and HQ is in Makati.

**ChoyJo** · September 13th, 2018 07:02 PM

Sablay sa akin ito.. twice ako nagclaim, twice din pahirap.. Ang tatamad ng mga nag-asikaso sa akin.. Kung hindi ako mangungulit ng araw-araw dati walang mangyayari.. Sila mismo ang sablay at hindi CASA.. Yung 2nd time ko nag-GO na Insurance, pagdating ko sa CASA wala pa naman pala..

**Ric G** · November 12th, 2018 09:15 PM

This insurance is horrible. 5 months hanggang ngayun hindi pa din naaprove ng claim namin. Everytime na mag fofollow up kami pa ibaiba ang sinasabi. Last nov 9 pinuntahan namin ulet sabi LOA na lang kulang. Then nag follow kami ulet today sabi for approval pa daw estimate. Sobrang nakakainis. Where thinking of consulting a lawyer na para ma assist kami.