Toyota Quezon Avenue Stole Stuff From My Car

**mekekwekkwek** · August 3rd, 2010 06:09 PM

I had my car serviced in Toyota Quezon Avenue where I bought the unit (Toyota Vios).

Later in the day, I realized all the coins in my car (worth less than P50.00) and my phone car charger is missing.

A car charger and coins? How cheap can they get.

Another thing... it took them more than five hours to get my car done instead of the promised 3 hours. It wouldn't have mattered to me if they take the whole day, as long as they get it done well. The problem is that they asked me to come back after three hours and then made me wait for three more hours without even updating me.

Toyota Quezon Avenue is by far the worst branch I have ever encountered. So different from Toyota Makati. I should have stayed with Makati.

Because I had to leave the country, it took me 9 nine days before I called them up to ask for my stuff back. They admitted that they took the stuff but they said it was an honest mistake. They returned it to the wrong customer.

They had nine days to call me up. I was here in the country a good 4 days before I left and no one called me up about it.

The excuse was just pure $%^&.

I bought two units from them and this is how they repay me. Steal coins and a phone charger?!

Toyota Quezon Avenue is the worst Toyota branch I have ever encountered.

**tidus1203** · August 3rd, 2010 06:13 PM

Yep I always never liked TQA, for QC residents I recommend Balintawak North. Its the one near SM North EDSA... Actually Toyota NORTH EDSA na panagalan nila ngayon to separate them from the original Toyota Balintawak which is in the Caloocan side of EDSA...

**renzo_d10** · August 3rd, 2010 06:24 PM

Same here. When I was still having my car maintained at CASA, I always stick to TYT North Edsa.

Never tried TQA for my cars maintenance.

**cjv_justice** · February 28th, 2011 12:52 PM

any word on TQA's Service lately?

**junerski** · March 1st, 2011 11:33 AM

malakas lang sa sales ang tqa... lousy after sales service

yung sa stealing incident sir, mahirap macontrol yan dahil ang dami humahawak ng auto sa loob ng service bay (drivers ng casa, mechanics, supervisors, s.a's)

kaya i suggest the next time ka magpa-PMS/service eh do not leave anything sa auto mo as in kahit ano except for tools/spare tire. dinedeclare yang tools sa checklist so may laban ka incase mawala.

yung mga maliliit na bagay hindi na pagtiyatiyagaan ng service advisor i-note sa claim stub/paper mo malamang lamang