Mitsubishi Philippines Clarifies Repair Delays for Flooded Vehicles

Due to the significant number of flood-damaged vehicles coming in Mitsubishi Motors service centers particularly in Metro Manila and nearby Luzon areas, Mitsubishi Motors Philippines has issued a statement explaining delays encountered in repairing these units.

Mitsubishi Motors Philippines Vice President for Customer Service Department said that “We request for further understanding from our customers regarding the delays in repairing their flood damaged vehicles. Our dealers are doing their best effort to accommodate everyone and all of them are working in full force to avoid inconvenience to our valued customers. Because the volume of repairs has already exceeded our dealer capacity, our dealers are now taking initiative to secure additional space to accommodate these vehicles.” Read more

Isuzu Philippines Offers Assistance to Typhoon-Hit Vehicle Owners

Isuzu Philippines Corp., the world’s leading utility and lifestyle vehicle line, has launched a calamity assistance program that gives customers a 30-percent discount on parts and related labor charges.

“Isuzu is one with the country in these truly challenging times,” said IPC executive vice president Yuki Kato. “We would like our clients to know that we will extend all the assistance they may require to get their Isuzu vehicles back on the road.”

Under this program, Isuzu is providing a 30-percent discount on parts including engine, transmission, drivetrain, ECM/TCM, body panels, doors and electrical parts but excluding batteries and accessories. The same discount applies on labor charges for repair, replacement, installation and overhauling of the mentioned parts. Read more

Toyota, Honda Offer Discounts

Leading car manufacturers Toyota Motor Philippines Corp. (TMC) and Honda Cars Philippines, Inc. (HCPI) are offering discounts on parts and labor charges in order to help victims of tropical storm Ondoy.

Toyota will offer discounts on replacement of flood-related parts and labor, as well as extend service workshop operations to accommodate affected customers while Honda is offering 30-percent subsidy on all parts, lubricants and 10 percent on labor charges for flood-related repairs.

“Toyota would like to express its sympathy to motorists affected by Ondoy. The number of damaged vehicles is unimaginable and we sympathize with our valued customers who are victims of the crisis,” Raymond Rodriguez, TMPC first vice president for Vehicle Sales Operations said. Read more