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Lexus, Mini top J.D. Power customer service survey
Published on 18 Mar, 2011 at 22:28 in Jaguar Cars | | No Comments
Filed under: Car Buying, Etc., Jaguar, Land Rover, Lexus, Mini, Suzuki
J.D. Power and Associates has just released the results of its latest customer service survey. Lexus managed to take home the luxury crown for greatest customer satisfaction…
Hyundai tops Brand Keys customer loyalty survey
Published on 11 Mar, 2011 at 10:28 in Hyundai Cars | | No Comments
Filed under: Car Buying, Hyundai
2011 Hyundai Sonata 2.0T – Click above for high-res image galleryHyundai has been on an extended roll these last few years, and car buyers have apparently noticed. The Korean automaker’s sales have…
Ford nearly overtakes Toyota in Consumer Reports Brand Perception Survey
Published on 8 Jan, 2011 at 22:36 in Toyota Cars | | No Comments
Filed under: Car Buying, Etc., Ford, Toyota
Consumer Reports has just released its latest brand perception study, and for the first time, Ford seems to be giving Toyota a run for its money. According to CR, the two brands are nearly tied up, though Ford has edged ahead in categories…
Ford, Honda lead latest J.D. Power owner loyalty survey
Published on 11 Dec, 2010 at 10:26 in Honda Cars | | No Comments
Filed under: Car Buying, Ford, Honda, Hyundai, Kia, Lexus, Toyota
Customer loyalty is incredibly important to automakers and something earned by providing both good products and service. J.D. Power has just put out its 2010 Customer Retention Study to…
Mitsubishi Achieves Highest Ranking in Philippines Sales Satisfaction Study
Published on 7 Sep, 2009 at 11:13 in Philippine Auto News | | 2 Comments
Overall industry satisfaction in the Philippines declines as shoppers have higher expectations
Mitsubishi improves by two rank positions from 2008 to rank highest in overall new-vehicle sales satisfaction in the Philippines, according to the J.D. Power Asia Pacific 2009 Philippines Sales Satisfaction Index (SSI) StudySM .
Now in its ninth year, the study measures new-vehicle owner…
Honda and Mitsubishi Rank Highest in a Tie in Philippines Customer Service Satisfaction Study
Published on 19 Aug, 2009 at 21:45 in Philippine Auto News | | No Comments
Honda and Mitsubishi rank highest in a tie in customer satisfaction with authorized dealer after-sales service, according to the J.D. Power Asia Pacific 2009 Philippines Customer Service Index (CSI) StudySM released today.
The study, now in its ninth year and redesigned for 2009, measures customer satisfaction with…
Toyota Tops After-Sales Customer-Satisfaction Study
Published on 30 Dec, 2008 at 21:35 in Philippine Auto News | | No Comments
Toyota Motor Phils. (TMP) ranked number one in customer satisfaction with regards to after-sales service in authorized dealerships, according to the J.D. Power Asia-Pacific 2008 Philippines Customer Satisfaction Index (CSI) study that was conducted in September.
J.D. Power Asia-Pacific General Manager for Philippines Taku Kimoto presented the award to TMP President Hiroshi Ito during…
