Toyota Achieves Highest Ranking in Philippines Customer Satisfaction Study

Toyota ranks highest in customer satisfaction with authorized dealer after-sales service in the Philippines, according to the J.D. Power Asia Pacific 2008 Philippines Customer Satisfaction Index (CSI) StudySM released today.

Now in its eighth year, the study measures new-vehicle owner satisfaction with the after-sales service process by examining dealership performance in seven factors. In order of importance, they are: problems experienced; service quality; user-friendly service; service delivery; service advisor; service initiation; and in-service experience. CSI performance is reported as an index score based on a 1,000-point scale. Overall customer satisfaction shows improvement with a score of 837 this year—an increase of 23 points since 2007. Read more

Ford Summer Finale Promo on its Last Few Days

Enjoy the last few days of summer with your brand new Ford. You can expect immediate feedback on all your credit inquiries with AIG PhilAm Bank’s 24-hour credit response. Get into it now for only P99K all-in Ford Focus Turbo Diesel 2.0L or avail of any of the other hot deals.

Promo period from June 6 to June 30, 2008. Call 889-FORD(3673) for more details.

Approved by DTI-NCR Per DTI-NCR Permit no. 2610. Series of 2008.