Isuzu Philippines Offers Assistance to Typhoon-Hit Vehicle Owners
Isuzu Philippines Corp., the world’s leading utility and lifestyle vehicle line, has launched a calamity assistance program that gives customers a 30-percent discount on parts and related labor charges.
“Isuzu is one with the country in these truly challenging times,” said IPC executive vice president Yuki Kato. “We would like our clients to know that we will extend all the assistance they may require to get their Isuzu vehicles back on the road.”
Under this program, Isuzu is providing a 30-percent discount on parts including engine, transmission, drivetrain, ECM/TCM, body panels, doors and electrical parts but excluding batteries and accessories. The same discount applies on labor charges for repair, replacement, installation and overhauling of the mentioned parts.
The program covers only those vehicles that are brought to Isuzu dealerships from Oct. 9 to 31. Should Isuzu fail to release the vehicle on or before Oct 31 due to unavailability of needed parts, said vehicle will still be covered by the program.
The calamity assistance package includes all Isuzu dealerships, authorized sub-dealers, branches and satellite offices.
“We understand that this is a situation that needs urgent attention,” said Kato. “So we would like to inform our clients that we will do our best to accommodate all their vehicle-related concerns the way we at Isuzu have always done it…quickly and efficiently.”
For inquiries, visit your nearest Isuzu dealership. In Metro Manila, Isuzu dealerships can be found in EDSA Balintawak, Quezon Ave., Commonwealth, Pasig, Manila, Makati and Alabang.
In the provinces, Isuzu dealerships are located in Isabela, Pangasinan, Cabanatuan, Pampanga, Bulacan, Cavite, Batangas, San Pablo, Bacolod, Iloilo, Mandaue, Cagayan de Oro and Davao. Check also www.isuzuphil.com for other Isuzu updates.
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The article above mentioned that the IPC calamity assistance program covers only those brought to Isuzu dealers from October 9 to 31, 2009. My Crosswind XTO was damaged by typhoon Ondoy and had it brought to Isuzu (Gencars) Makati on the day following Ondoy, I think that was September 27, 2009. Does it mean that I am not covered by the program?
To date my said Crosswind is still with Isuzu Gencars Makati since there was no TCM available at Isuzu. They tried to install a TCM before but it did not work because according to them the TCM was for Sportivo and not for XTO. Aren’t they supposed to be the same? Would someone know where I can buy the TCM for my Crosswind XTO?
Thanks.